Customer Service Specialist Jobs

What does a Customer Service Specialist do?

A Customer Service Specialist is a professional primarily involved in liaising between a company and its customers. This role may resolve customer complaints, process orders, provide information about a company’s products and services, and carry out other duties aimed at enhancing customer experience and satisfaction. In a startup environment, the role may extend to include supporting customer onboarding process, collecting customer feedback and supporting marketing and sales efforts.
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