Sales Associate (Ninja Direct)

Ninja Van is on a mission to dominate e-commerce logistics in Southeast Asia. We are one of the fastest growing start-ups in the region. Founded in mid-2014, we have already won over 10,000 merchants and deliver more than 8 million parcels a month across six countries. In Jan 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

As one of Ninja Van's new business units, the Ninja Direct business is a ‘startup within a startup’. As a Sales Associate, you will take on full responsibility in growing our new business vertical, by converting sales leads successfully into Ninja Van’s customers through a process-driven and coordinated sales effort with the wider sales team. We are on the lookout for a driven and result-oriented individual with a passion for discovering opportunities and selling to help accelerate the growth of our business.

Responsibilities

• Seek New Sales Opportunities
• Analyse market needs through market research and conduct lead generation to build pipeline of prospective e-commerce sellers.
• Carry out targeted conversations with leads through various channels, via phone calls, in-person meetings and offline events and secure potential new customers.
• Develop strong understanding of consumer trends and preferences within focus verticals. 

• Manage Client Relationships
• Maintain and develop relationships with prospects for successful conversion.
• Serve as primary point-of-contact between clients and Ninja Van.
• Identifies service improvements or new services by remaining current on industry trends, market activities, and competitors.
• Successfully partner with multiple internal and external stakeholders to ensure a seamless end-to-end ordering process for clients.
• Prepares reports by collecting, analysing, and summarizing information.

Requirements

• Minimum 2 years of experience in sales or business development role.
• Prior exposure in e-commerce, fmcg, fashion industry is advantageous.
• Proven track record of exceeding sales goals and maintaining strong client relationships.
• Self-motivated, meticulous and able to work independently to achieve defined targets.
• Persuasive and possesses strong negotiation skills to close sales.
• Professional fluency in English and Bahasa Malaysia.
• Degree/ Diploma in any field.