Sales Consultant
TLDR
Manage hearing-aid enquiries through outbound calls, guide customers to clinics, and support appointment booking, lead conversion, and walk-ins.
We are looking for a Sales Agent Outbound Calling to manage hot enquiries from customers interested in hearing aids. The role involves calling customers, understanding their needs, guiding them to the nearest clinic, and supporting appointment booking and sales conversion.
Key Responsibilities:
- Call customers who have enquired about hearing aids
- Understand their needs and explain the next process
- Guide customers to the nearest clinic
- Encourage clinic visits and consultations
- Follow up with interested customers
- Update customer records in the system
- Support lead conversion and clinic walk-ins
Preferred Education/Experience:
Experience in outbound calling / telesales / telecalling preferred
Good communication and customer handling skills
Ability to guide and convince customers over the phone
Basic computer knowledge
Experience in healthcare or clinic-related processes is a plus
GN Hearing Care Corporation develops intelligent hearing, audio, video, and gaming solutions designed to enhance communication and experience for individuals with hearing loss, businesses, and audio enthusiasts. With a focus on innovation and collaboration, they create cutting-edge technologies that empower users to navigate the challenges of hearing loss and elevate sound experiences.