Sales Director, SMB
Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale – last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.
But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, individuality, and tenacity—as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We're growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.
Need more proof? Braze is proudly certified as a Great Place to Work® in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.
WHAT YOU’LL DO
The Director of Sales, SMB role, based in the UK, focusing on Emerging, Central & South EMEA. You will have responsibility for recruiting and leading a high-performance team of Account Executives to exceed a new business ACV quota in Braze’s rapidly growing SMB segment (1-99 employees). The ideal candidate will have 8+ years of experience in closing roles selling SaaS products to SMB and mid-market clients in a high-velocity environment, including 2+ years of experience recruiting and leading a team of high-performing, outbound-prospecting SMB or midmarket sales executives.
The candidate will have a broad network, mature sales acumen, and experience hiring and developing world-class SaaS sales teams as a result of a high-performing career in quota-carrying roles.
You will be responsible for closing high-volume, high-velocity transactions in addition to a steady mix of larger, more complex transactions. The ideal candidate will have experience in marketing automation, CRM, email or related marketing technologies, be a thought-leader for innovation and disruptive technologies, have a “customer-first” mentality and represent Braze within the local ecosystem of employees, customers, partners and other stakeholders. Summary of responsibilities:
- Hire, nurture, and performance-manage a team of world-class sales talent
- Set and execute an aggressive customer acquisition strategy for the region
- Align go-to-market teams (sales, marketing, value engineering, solutions consulting, executives) to execute a full-year sales plan and represent a clear, single vision to the marketplace
- Manage overall sales process and provide detailed and accurate sales forecasting
- Plan and manage at both the strategic and operational levels
- Be a proactive representative within the senior leadership team
WHO YOU ARE
This is a SaaS sales management role at a top-tier, venture-backed company that is a category leader in customer engagement. Strong candidates will have experience working with SMB clients, along with a proven ability and desire to coach and lead teams of high-performing sales executives who are experienced in outbound prospecting and closing SaaS software deals. Any experience selling a marketing automation, CRM, email, or marketing analytics solution is strongly preferred (although not a requirement).
- 8+ years of experience in SaaS / enterprise software sales required
- 2+ years of experience managing a regional team of outbound-prospecting SMB sales executives.
- Skilled at working cross-functionally with Marketing, Customer Success, and Sales Operations.
- Outstanding verbal, written and stand-up presentation skills
- Up-to-date on digital transformation and enterprise software trends, especially in the B2C mobile marketing space
- Proven success navigating large organizations and ability to quickly identify the decision makers and decision-making process for large SaaS investments
- Prior experience in a startup technology company a plus
WHAT WE OFFER
From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.
- Competitive compensation that includes equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Global presence, dog-friendly offices, and remote availability
- Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
- Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.
If you are a California resident subject to the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.
If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.
Braze is a leading customer engagement platform that powers interactions between consumers and brands they love, offering products like Sage AI for behavior-based automation and cross-channel messaging.
- Founded
- Founded 2011
- Employees
- 500+ employees
- Industry
- Media