Sales Engineer / Customer Success Manager
TLDR
Support a diverse global client base by building relationships, demonstrating products, and providing solutions based on user needs with a focus on continuous improvement.
- You build, maintain and grow relationships with new product signups, current trial users, and existing customers.
- You demonstrate technical expertise in product demonstrations and customer onboardings
- As the first touch point for our users, you deeply understand our customers’ problems, needs and wishes and create solutions for them.
- You support our diverse, global client base - from small startups to leading enterprises
- You develop a deep understanding of our software and contribute ideas and suggestions for improvements, e.g. for our product roadmap, our help center and other content assets
- You coordinate feature requests, customer bugs and requirements within our team
- You have IT experience and a technical background
- You have a solid technical knowledge about the current web technologies, frameworks and programming languages
- You have fluent written and spoken English skills
- You have the ability to explain complex topics in simple terms
- You have great troubleshooting skills
- You are eager to learn and to develop new skills and to try new tools
Why work at LingoHub?
- Work remotely: Work wherever you feel most productive. LingoHub operates with a remote work setup by default.
- Exciting and various tasks await you.
- Flat hierarchies and quick decision-making processes guarantee dynamics.
- Internationality is in our blood. English is our company language.
- We allow flexible working hours.
To learn more about LingoHub and this job, please visit our website right here: https://lingohub.com/jobs/sales-engineer-customer-success-manager
Benefits
Flexible Work Hours
We allow flexible working hours.
Remote-Friendly
Work remotely: Work wherever you feel most productive. LingoHub operates with a remote work setup by default.
LingoHub is a SaaS company that empowers software companies globally to seamlessly internationalize their products through an intuitive translation tool. Trusted by industry leaders like Spotify and Universal, we provide a streamlined solution for managing localization, ensuring products resonate with audiences around the world.