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91springboard
91springboard

Sales Operations Manager

India
Full-Time

TLDR

Develop CRM funnel reporting and sales training programs while improving forecasting and cross-functional collaboration.

Location: Panjim, Goa

About the company:

91springboard is a co-working space and incubator, which provides space for organizations to collaborate and build their businesses. Space provides a plug-and-play office infrastructure where people from different backgrounds can work and interact with other entrepreneurs, freelancers, and other corporates.
About the position:

The Sales Operations Manager is responsible for defining needs of the sales team, develop and encourage adoption of selling tools (e.g., sales playbooks, value actualization tools, curriculum,CRM) and training to drive incremental sales team productivity. The position requires a complete understanding of the business-to-business sales cycle and ability to use knowledge to increase efficiency and effectiveness.

Responsibilities:

  1. Partner with Sales leaders to formulate strategies for new hires, refreshers, cross functional training.

  2. Coordinate integration of the sales methodology and content usage into the company’s CRM/  automation application

  3. Drive partnerships and collaboration between sales,marketing,product,people operations and business operations.

  4. Defining measurement criteria and reporting progress for training

  5. Partner with senior Sales leaders to align training priority, while better understanding needs to drive them in a scalable manner.

  6. Assess the Sales Associates’ performance gaps in terms of their development needs

  7. Create, select, deploy, manage and measure sales training programs (including classroom, workshop and online), manage the organization’s sales skill & competency based development & certification programs

  8. Ensure that Sales Associates are adhering to the consultative selling approach

  9. Analyse sales data and creates processes to drive accurate 30-60-90 Day forecasting & funnel management.

  10. Develop and implement comprehensive CRM funnel reporting.

  11. Tracking opportunities from lead generation to closure, account development and retention.

Basic Requirements:

  1. Bachelor's Degree or equivalent professional work experience

  2. 3 or more years of sales management and sales enablement experience

  3. Excellent organization, communication and presentation skills

  4. Positive attitude, strong work ethic, and passion for managing projects to conclusion

Preferred Requirements:

  1. MBA or related Master’s degree

  2. Consultative selling within a technology and/or services industry

  3. Product Marketing or Field Marketing experience

Knowledge, Skills and Abilities:

  1. PipeDrive/ Hubspot knowledge & experience

  2. Strong knowledge of sales effectiveness (skills/knowledge) training

  3. Critical thinking and change management within dynamic organizations

  4. Ability to work in a fast-paced, high-growth work environment

  5. An enthusiastic and confident team player who can work collaboratively across multiple teams and departments

91springboard
91springboard

91springboard is a leading coworking space and incubator that offers flexible office solutions for startups, freelancers, and small businesses. By fostering a collaborative environment with plug-and-play infrastructure, we create a dynamic community that encourages interaction and creativity among diverse professionals.

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Sales Operations Manager