Salesforce Product & Delivery Lead

Compensation Range:

CAD $100 - 120K

Compensation Disclaimer:
The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

Key Responsibilities / Accountabilities

• Run the intake and prioritization process end to end, from origination through the business to triage, validation and passage through the required gates.
• Maintain a single prioritized backlog across the Salesforce portfolio, with clear rationale for sequence visible to the stakeholders who raised the work.
• Run the business prioritization forum, bringing capacity, effort and value evidence to support defensible decisions on what the team works on and when.
• Provide challenge and process discipline while ensuring prioritization decisions rest with the business.
• Plan and sequence releases against known team capacity, flagging conflicts before they become slippage.
• Manage dependencies across business functions, integrations, technical teams and third parties.
• Own delivery ceremonies, forecasting and status reporting to stakeholders and leadership.
• Coordinate testing cycles and own formal acceptance and sign-off, confirming that delivered work meets what was agreed and that adoption follows.
• Act as the primary point of contact between the business and the applications team, coaching stakeholders to frame demand clearly.
• Communicate trade-offs, sequencing decisions, risks and changes transparently and early.
• Build stakeholder confidence by establishing a track record of commitments met and providing clear rationale where work is deferred or declined.
• Develop a deep working understanding of how Salesforce supports sales, service, marketing, customer engagement and related business processes at Altus.

Education & Experience

• Bachelor's degree in business, Information Systems, Computer Science, Engineering, Project Management, or related discipline, or an equivalent combination of education and relevant experience.
• 5+ years of experience in product ownership, delivery management or a similar role, with meaningful time spent working on Salesforce.
• Experience owning a prioritized backlog across competing business stakeholders where demand consistently exceeds capacity.
• Delivery experience on enterprise business platforms, including planning and sequencing releases against finite team capacity, managing dependencies and maintaining reliable forecasts.
• Experience translating business needs into user stories and acceptance criteria and owning acceptance through to sign-off.
• Experience coordinating testing cycles and formal business sign-off.
• Salesforce certification is desirable.
• Exposure to Sales, Service, Marketing, CPQ or quote-to-cash processes is desirable.

Skills & Knowledge

• Strong working knowledge of Salesforce as a business platform, including how organizations use it across functions, what it does well and where it constrains them.
• Strong product ownership and backlog management skills, including intake, prioritization, sprint planning, delivery planning and release coordination.
• Ability to run prioritization forums with senior stakeholders present, including declining or deferring requests with a clear rationale.
• Strong delivery discipline, including dependency management, forecasting, status reporting, risk escalation and stakeholder communication.
• Ability to balance demand and capacity, make trade-offs visible, and hold a clear rationale under pressure.
• Experience with backlog and delivery tooling; Azure DevOps experience is preferred, though experience with other tools is acceptable.
• Strong written communication skills and the ability to build stakeholder relationships in a remote environment.
• Comfort acting as the face of the applications team to the business and building trusted working relationships across functions.

Unlock your Altus Experience!

If you’re looking to advance your career in in an industry that is transitioning for greatness, there’s no better place than Altus Group.

Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected.

We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry.

What Altus Group offers:

• Rewarding performance: competitive compensation, incentive and bonus plans, and a total rewards package prioritizing mental, physical, and financial well-being.

• Growth and development: we invest in your professional learning. Our Altus Intelligence Academy offers over 150,000 hours of learning content.

• Flexible work model: our Activity-Based Work model provides flexibility to align your work location to the needs of the work — use the office for collaboration and remote work for focused tasks.

Inclusivity & Accessibility

Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at accessibility@altusgroup.com or +1 888 692 7487.

Use of Artificial Intelligence

AI tools may be used to support the initial stages of screening for this role; however, all assessments and final hiring decisions are reviewed and made by an Altus Group hiring professional.

Background Checks

Please note that as part of our commitment to maintaining a safe and secure workplace, Altus Group may conduct background checks on candidates who receive a conditional offer of employment. These checks may include, but are not limited to, verification of employment history, education credentials, criminal records, credit history (where relevant), and reference checks. The scope and nature of background checks may vary depending on the role, location, and applicable laws. All background checks will be conducted in compliance with local laws and regulations, and candidates will be informed of any checks required as part of the recruitment process.

Other Notes / Application Process

We appreciate all applicants; however, only those selected to move forward will be contacted. Thank you for your interest in Altus Group.