Senior Business Analyst - Retail ERP
TLDR
Collaborate with stakeholders to gather and validate ERP requirements and steer feature delivery across 1-2 scrum teams.
Duties & Responsibilities
- Collaborates with internal stakeholders, product managers and developers to gather product requirements. Good domain knowledge in Retail Business and ERPs
- Writes business and customer requirements and user-stores including scope, priorities and acceptance criteria.
- Documents business and technical requirements and works with multiple teams to prioritize and validate features.
- Completes validation of product at the end of the development cycle.
- Discovers complex problems and requirements and designs solutions.
- Answers questions from development team about features and requirements, may collaborate with product management team as required.
- Present demonstrations of finished work to stakeholders
- Performs demonstrations of sprint reviews.
- Acts a mentor for other team members.
- Works on projects of greater complexity and uncertainty.
- Builds out project plans, priorities, and timelines for Product leadership
- Reviews and negotiates priorities with Product Management
- Identifies new scope as a result of demonstrations as well as prioritizes and completes impact analysis of scope changes.
- Works with 1-2 scrum teams.
Knowledge, Skills & Abilities
- Performs work under minimal supervision.
- Problem solving skills.
- Ability to foster teamwork and collaboration Customer/client orientation.
- Analytical & strategic thinking skills.
- Mentorship skills. Domain expertise. Ability to negotiate.
- Good with AI skills and building solutions using/via AI tools
Qualifications
- 5 to 8 years of Experience range
- At least 5 years of experience in building ERP products.
- At least 4 years of BA experience.
- Bachelor’s degree (or equivalent experience).
About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter:
Chaithra D BBenefits
Education Stipend
Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Health Insurance
Comprehensive health and wellness benefits designed to support your overall well-being.
Learning Budget
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Paid Time Off
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Remote-Friendly
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Visa Sponsorship
Comprehensive support for international relocations and permanent residency processes.
Epicor is a global software company that develops data-driven solutions and cognitive ERP systems designed to connect businesses with their people, processes, and technology. We empower organizations to become future-ready, enhancing their resilience in an increasingly complex global supply chain.