Senior Director, Go-To-Market (GTM) Operations

Ironclad is the #1 contract lifecycle management platform for innovative companies.  Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.  

Ironclad recently reached a $3.2B Valuation with a $150M Series E Investment round. Ironclad’s innovation and work culture has been recognized by Forbes’ 50 Most Promising AI Companies in 2021, Fortune’s Best Small & Medium Workplaces 2021, One of 25 Highest-Rated Cloud Computing Company Employers by Battery Ventures and Glassdoor, Fast Company’s 2020 Best Workplaces for Innovators, Glassdoor’s best Machine Learning startup, Enterprise Tech 30 List, and is backed by leading investors like Accel, Y Combinator, Sequoia, and Bond. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

The Go-To-Market (GTM) Operations team maintains ownership of Ironclad’s holistic GTM strategy, including operational insights, and orchestration and ultimately execution.  This team will partner with Finance and GTM Executives to support and accelerate end-to-end design, development, and execution our GTM motion.

This individual will lead the GTM Operations team, helping to define and drive GTM Strategy including building alignment and visibility for Leadership.

Responsibilities:

• Overall ownership of a holistic GTM plan and motion, including operational insights and ultimately execution.
• Create a clean, centralized, and standardized view of the end-to-end revenue funnel and associated KPIs enabling Ironclad to (1) set the right targets, (2) surface risks & opportunities around execution, and (3) identify efficiencies.
• Enable better cross-functional GTM collaboration by aligning plans and resources in an effective way.
• Partner with functional teams on feedback and insight of on the ground execution.
• Partner closely with our finance team to understand the impact on our annual plan, our long-range plan, and business performance overall. 
• Enable insights around our overall business performance including top-line growth, new paths to scale, or opportunities for efficiency, all grounded in understanding the right SaaS KPIs for our growing business.
• Facilitate the operational elements of executing on the plan, including alignment of Sales & CS capacity and territories, marketing strategies, and pipeline.
• Partner with our RevOps team on ensuring the right systems & processes are in place to support evolving GTM strategies.

Requirements:

• Bachelor's Degree in Business Administration, Finance, Economics or related relevant areas.
• 8+ years of related experience, preferably in management consulting, finance or GTM / Revenue Operations strategy operations positions.
• Proven track record of successfully orchestrating large scale transformation projects.
• Excellent communication and presentation skills (written and verbal).
• Experience and understanding of the SaaS business model.
• Possess exceptional analytical and problem-solving skills and be comfortable interacting with all levels, including Board Members and Executive Leadership.
• Previous experience with Salesforce and scaling SaaS companies strongly preferred.
• Team and goal-oriented. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.