NICE

Senior Information Security Analyst, CX

Utah, U.S.

TLDR

Drive internal audits and readiness for external audits to ensure SOC, FedRAMP, PCI, ISO, and HITRUST compliance.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Senior Information Security Analyst

So, what’s the role all about?

The Information Security Analyst is primarily responsible for ensuring compliance with information security frameworks such as SOC, FedRAMP, PCI, ISO 27001, ISO 27701, ISO 42001, BSI C5, HITRUST, etc. This role focuses on internal audits, regulatory compliance, and readiness for external audits while also focusing on related information security initiatives.

How will you make an impact?

▪ Internal Audit Execution: Conduct internal audits to evaluate and enhance IT controls, compliance with standards, and risk management processes.

▪ Audit Preparation: Assist internal control owners in scoping appropriate evidence and preparing for external audits.

▪ Gap Assessments: Facilitate and/or conduct internal gap assessments and audit readiness evaluations for frameworks such as ISO 27001, StateRAMP, etc.

▪ Framework Tracking: Monitor updates to Cyber Essentials, ISO, and regulatory frameworks and ensure internal alignment.

▪ Control Documentation: Develop and maintain control narratives, walkthroughs, and documentation of compliance processes.

▪ Audit Findings: Identify control deficiencies and work with stakeholders to recommend cost-effective, value-added remediation actions.

▪ Compliance Reporting: Draft audit reports and present findings to management during status updates and closing meetings.

▪ External Audit Coordination: Collaborate with external audit teams to streamline processes and provide requested documentation and evidence.

▪ Security Monitoring: Use tools such as Rapid7 InsightIDR or other SIEM solutions to assist with security monitoring and incident detection.

▪ Incident Response Support: Participate in incident response efforts, documenting security incidents and assisting in containment and recovery actions.

▪ Threat Identification: Contribute to analyzing cybersecurity threats and implementing recommendations to improve the security posture.

▪ Policy and Procedure Development: Assist in creating and refining cybersecurity policies and operational procedures to align with audit and compliance objectives.

▪ Vulnerability Management: Support the tracking and remediation of vulnerabilities in coordination with IT and Security Operations teams.

Have you got what it takes?

▪ Strong expertise in audit and compliance frameworks, including SOC, FedRAMP, PCI, ISO 27001, ISO 27701, ISO 42001, BSI C5, HITRUST, etc.

▪ Familiarity with CSOC tools such as Rapid7 InsightIDR or other SIEM solutions.

▪ Hands-on experience in internal and external audits, compliance assessments, and process improvement.

▪ Basic understanding of incident response frameworks and cybersecurity best practices.

▪ Exceptional analytical, organizational, and communication skills.

▪ Commitment to continuous learning and professional development in audit, compliance, and security.

You will have an advantage if you also have:

▪ A Master’s degree in Cybersecurity, Risk Management, or related fields is a plus.

▪ Certifications (preferred or required):

▪ Certified Information Systems Auditor (CISA)

▪ Certified Information Security Manager (CISM)

▪ Certified Information Systems Security Professional (CISSP)

▪ ISO 27001 Lead Auditor or Implementer

▪ Cyber Essentials Assessor (or equivalent)

▪ GIAC certifications (e.g., GIAC Certified Incident Handler - GCIH or GIAC Security Essentials - GSEC)

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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NICE

NICE provides robust software solutions designed to enhance customer experiences, ensure compliance, and combat financial crime for over 25,000 global businesses, including 85 of the Fortune 100. With a strong focus on AI, cloud, and digital technologies, NICE is at the forefront of market innovation, managing millions of customer interactions and billions of financial transactions daily.

Founded: Founded 1986
Employees: 500+ employees
Industry: Internet Software & Services

Enterprise Software Media & Entertainment SaaS

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Information Security Analyst

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