Senior Lead Software Engineer, AI Systems- 11509

Mexico City, Mexico

Remote

TLDR

Design and own backend services for an AI agent platform, with production deployment, security, and observability.

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. What You'll Do:

Design and build the backend services behind the agent platform — the tool layer over Coupa APIs, context/state management, and the execution environment that keeps supplier data isolated.
Build the evaluation and logging pipeline: how we measure behavior, catch regressions, and turn production failures into fixed behaviors.
Partner with product and engineering to ship the first supplier-facing use cases (invoicing, catalog, strategic views) on the platform you build.
Own how the platform reaches production — deployment, configuration, scaling, and staying secure.
Make architectural calls on runtime isolation, credential handling, audit logging, and tenant separation.
Raise the engineering bar for the team — code quality, testing, and operational discipline.

What You Will Bring to Coupa:

Have 6+ years shipping production software and are strong in Python (TypeScript a plus).

Have built and operated services on a major cloud (AWS preferred) — containerized deployments, IaC, and the day-two work of keeping them running.

Have built backend services, platforms, or infrastructure that other engineers or systems depend on — APIs, SDKs, runtimes, internal platforms.

Have operated what you've built in production: you understand reliability, observability, failure modes, and least-privilege security, not just the application layer.

Write clean, well-tested code and reason about latency, failure modes, and user outcomes together, not as separate concerns.

Write and speak English fluently — the team operates in English and the work is prose-heavy.

Are comfortable working near LLMs — you don't need to have shipped an AI agent, but you should be curious about the space and quick to pick it up. Familiarity with LangChain / LangGraph or similar agent frameworks is a plus.

Bonus Points

A public GitHub, blog, or portfolio we can look at (strongly preferred — it's the fastest way for us to see how you think).

Are a daily user of agentic coding tools (Claude Code, Cursor, Codex, or equivalents).

Have shipped an LLM-powered feature or product, and have opinions about why most of them don't work.

Experience with agent frameworks, eval tooling, or production LLM observability.

Hands-on with our specific stack — AWS Bedrock / AgentCore, LangGraph, or comparable managed-LLM and sandboxed-execution infrastructure.

Experience in procurement, fintech, or another regulated enterprise domain.

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally)

Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Benefits

Health Insurance

Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.

Referral bonus

Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles.

Paid Time Off

Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about.

Remote-Friendly

Fully remote role

Wellness Stipend

Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.

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Coupa Software, Inc.

Coupa builds a powerful total spend management platform that leverages community-generated AI to help businesses optimize their margins. Designed for organizations of all sizes, Coupa's technology is driven by trillions of dollars in spend data, connecting over 10 million buyers and suppliers across a global network.

Founded: Founded 2006
Employees: 500+ employees
Industry: Internet Software & Services
Total raised: $170M raised

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Lead Software Engineer