Senior Manager, Fraud and AML

ABOUT ROCKET MONEY

Rocket Money's mission is to meaningfully improve people's financial prosperity. We've helped millions of people save money, and now we're focused on helping them grow their money through personalized, automated financial products.

As we scale our member base and product portfolio, fraud and AML risk are among our most consequential problems to solve. We're looking for a senior, hands-on leader to own them end-to-end.

ABOUT THE ROLE

The Senior Manager, Fraud and AML will own fraud and AML strategy and execution end-to-end across Rocket Money's Financial Products — starting with FBO savings and high-yield savings now and additional products on the horizon. This is a build-from-the-ground-up role — our first dedicated fraud and AML hire. You'll define how we detect, prevent, and respond to fraud and money laundering risk as the portfolio scales, and serve as our AML Compliance Officer, with support from our legal team and our parent company's legal, AML, and compliance teams. You'll report to the VP, Financial Products & Partnerships.

You'll own the analytical case behind every guardrail and stay deep in the detail and data — monitoring portfolio performance, investigating anomalies, and translating what you see into action. You'll work closely with product, engineering, operations, data, finance, legal, and our banking and brokerage partners.

If you've done first-line-of-defense fraud and AML work, love quantifying trade-offs between loss and member experience, and want to build the fraud and AML function for financial products that impact millions of people, this role is for you.

WHAT YOU'LL DO 🛠️

Own Fraud Prevention & Detection 🛡️

• Lead fraud and AML strategy and set the long-term direction across Financial Products, shaping how we detect, prevent, and respond to risk as the business grows
• Track emerging fraud and money laundering threats, attack patterns, and industry best practices, and bring that perspective into our strategy and roadmap

Quantify and Defend the Guardrails

• Quantify fraud loss, AML risk exposure, and program health on an ongoing basis — translating data into clear loss targets, thresholds, and recommendations
• Investigate anomalies and flag emerging fraud and AML risks before they become losses or compliance findings

Build the Fraud & AML Foundation

• Design and continuously refine fraud and AML policies and mitigations
• Own and scale fraud and AML operations across savings products, and lay the foundation for our future investments product
• Lead fraud and AML incident response — root cause, what we change, and how we prevent recurrence
• Craft clear, concise documentation — policies, procedures, decision proposals, and incident write-ups

Serve as AML Compliance Officer

• Serve as Rocket Money's AML Compliance Officer for bank partnership products, with support from our legal team and our parent company's legal, AML, and compliance teams
• Own and improve our BSA and AML program — day-to-day BSA/AML compliance, risk assessments, training, and SAR referrals — leveraging parent-company and cross-functional expertise
• Ensure ongoing compliance with the Bank Secrecy Act (BSA) and related regulations
• Lead annual independent testing and bank partner audits

Partner & Cross-Functional Management

• Serve as the primary fraud and AML point of contact with our bank and brokerage partners
• Partner with product, engineering, operations, data, finance, and legal to develop and refine risk controls and align on shared metrics, definitions, and trade-offs
• Present fraud and AML posture, decisions, and trade-offs to senior leadership

WHAT SUCCESS LOOKS LIKE 💫

In your first 90 days:

• You understand our business, customers, partners, and fraud and AML programs
• You've taken ownership of existing fraud and AML workflows, kept the day-to-day running, and shipped quick wins on the most acute gaps
• You've built a clear point of view on the biggest risks and a prioritized plan for the year ahead

Within your first year:

• You've built and shipped the fraud and AML foundation to enable our financial products to scale
• You've kept our AML program in good standing — ongoing team training, risk-based testing and monitoring, and audit readiness
• You've defined KPIs, with credible loss targets and a clear story on trade-offs
• You're the recognized owner and subject-matter expert for fraud and AML

ABOUT YOU

• 6+ years in fraud prevention with BSA and AML compliance for deposit and/or brokerage products (ideally both) at a fintech — at least some of that time as a first line of defense
• Direct experience serving as, or partnering closely with, an AML Compliance Officer
• Strong analytical and quantitative skills — comfortable defending a guardrail or threshold with data, not just intuition
• Exceptional communicator — you can make complex fraud and AML systems simple
• You thrive in ambiguity and are energized by the accountability of owning a high-stakes function from scratch

PREFERRED QUALIFICATIONS

• Experience launching or scaling fraud and AML programs at a fintech offering deposit and/or brokerage products
• People management experience
• Deep familiarity with US regulatory landscape
• Industry certifications such as CAMS, CFCS, or CFE
• Master's degree in business, statistics, STEM, economics, or a related quantitative field

WE OFFER

• Health, Dental & Vision Plans
• Life Insurance
• Long/Short Term Disability
• Competitive Pay
• 401k Matching
• Team Member Stock Purchasing Program (TMSPP)
• Learning & Development Opportunities
• Tuition Reimbursement
• Unlimited PTO
• Daily Lunch, Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range of $150,000 - $180,000/year + bonus + benefits, based on job-related knowledge, skills, and experience.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.

The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.