TSMG
Senior Partner Enablement Manager (Technical Training & Academy)
TLDR
Lead and scale partner enablement, training, and academy programs to help global partners deploy AI-powered SaaS solutions, collaborating with product, engineering, and sales.
Responsibilities
4–7 years of experience in Partner Enablement, Customer Success, Pre-Sales, Technical Training, Implementation, or similar roles
Experience with APIs, integrations, technical onboarding, or software implementation
Strong presentation and communication skills in English
Experience creating training materials, SOPs, documentation, or knowledge bases
Good understanding of SaaS platforms, automation technologies, AI tools, or enterprise software
Strong organizational skills with the ability to manage multiple priorities
Professional proficiency in English required; German and/or French is a strong plus
What We Offer
Opportunity to join a fast-growing technology company in the AI and automation space
High ownership and autonomy with strong visibility across the organization
Collaborative international team environment
Career growth opportunities within a global partner-facing function
Exposure to enterprise-level implementations and emerging technologies
Partner Training & Enablement
- Deliver training sessions on platform capabilities, integrations, automation workflows, APIs, and implementation best practices
- Support partner onboarding activities, product demonstrations, and selected pre-sales initiatives
- Help partners build confidence in deploying and supporting the platform
- Manage and improve the company’s partner training academy
- Update outdated learning materials and create new enablement content
- Coordinate with internal subject matter experts to build structured learning paths, documentation, and training videos
- Create setup guides, implementation documentation, FAQs, SOPs, and partner resources
- Maintain a scalable self-service knowledge base for partners
- Work closely with Product, Engineering, Sales, and Solutions teams to improve partner readiness and enablement materials
- Gather feedback from partners and internal stakeholders to continuously improve training content
- Become a trusted enablement contact for global partners
- Continuously build expertise in AI, SaaS platforms, automation, and integrations
- Contribute to the development of long-term partner enablement strategy
Academy Ownership
Documentation & Knowledge Base
Cross-Functional Collaboration
Growth & Ownership
TSMG partners with AI, robotics, and autonomous program developers by managing complex field data collection operations. We specialize in gathering crucial data where automation falls short, offering detailed insights through photography, videography, and meticulous feature counting for Fortune 500 companies across Europe and North America.
- Founded
- Founded 2018
- Employees
- 51-200 employees
- Industry
- information technology and services
Partner Enablement Manager