Senior People Operations Manager

Contentsquare is a global digital analytics company empowering the brands you interact with every day to build better online experiences for all. Since our founding in France in 2012, we have grown to be a truly global and distributed team – known as the CSquad – representing more than 70 nationalities across the world.

In 2022, we raised $600M in Series F funding, doubling our valuation to $5.6B and were recognised as a certified Great Place to Work in France, Germany, Israel, US and UK.

The Senior People Operations manager will lead an ambitious and engaged team, work on creating an amazing employee experience and rigorous operations across a core set of systems and processes.

Roles and responsibilities:

Duties and Responsibilities include but aren't limited to;

- Lead, coach and develop a team of HR Operations Specialists, supporting them on all People Operations topics

- A point of escalation on all HR related topics, supporting the team with knowledge on French HR legislation (knowledge of other European countries desirable)

- Ensure up-to-date documentation of system functions, processes, and capabilities in collaboration with the People Operations and People Tech Director

- Ensure clearly documented,  compliant processes across the employee lifecycle, also supporting with benefits, immigration/mobility, onboarding & offboarding operations, HRIS/HCM

- Proactively surface and solve complex and cross-functional issues before they create challenges for employees and managers, in collaboration with HR colleagues

- Build strong stakeholder relationships, through partnering with other People team leaders as well as key cross-functional partners such as Payroll, FP&A and IT

- Use your strong excel skills to support analysis of employee data as required to meet the needs of the business and to support the upskilling of other team members 

- Support in shaping the strategy for critical business initiatives such as hr service desk and support infrastructure, self-service, automation and international expansion

- Drive a culture of continuous process improvement and ensure process design and implementation of technology-enabled processes that drive efficiency for the People team. 

- Ensure strong governance and structure within our processes to ensure compliance with all data protection legislation 

- Lead all internal audits from an HR perspective

- Ensure the employment infrastructure has zero compliance issues, including drafting and approval of all employee policies and procedures as well as compliance trainings, in collaboration with the legal and Compensation and 

We'd love to meet you if:

- Expert knowledge and experience of HR standards, laws, processes and systems (including but not limited to HRIS/HCM, ATS) from launch to management (RFP to deployment). Specific experience of -French HR legislation is required

- 6+ years experience managing people operations in a global environment, with at least 2 years as a People Manager

- Excellent program/project management skills

- Excellent quantitative and qualitative analytical skills

- Strong and extensive experience with excel

- Excellent people manager and coach

- Collaborative and  team-oriented approach 

- Providing coaching and support for people managers

- Effective HR Risk Management

- Facilitates employment in new countries and provides guidance and support to Talent Team + Regional leaders

Why you should join Contentsquare:

▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done.

▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits.

▪️ We are a fast growing company with a track record of success over the past 10 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact.

▪️ Our clients, partners and investors love our industry-leading product.

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.

▪️ Work flexibility: hybrid and remote work policies.

▪️ Generous paid time-off policy (every location is different).

▪️ Immediate eligibility for birthing and non-birthing parental leave.

▪️ Wellbeing allowance.

▪️ Home Office Allowance.

▪️ A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours.

▪️ Every full-time employee receives stock options, allowing them to share in the company’s success.

▪️ We offer many benefits in various countries -- ask your recruiter for more information.

Uniqueness is embedded in our DNA as one of our core values. Even if you don’t meet all of the requirements above, we encourage you to apply.

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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