Senior Product Manager, Benefits

Headway’s mission is a big one - to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to take insurance and scale their practice. 

Headway was founded in 2019 – since then, we’ve grown into a diverse, national network of over 25,000 mental healthcare providers across all 50 states who run their practice on our software. We’re a Series C company powering 500k+ appointments per month with over $225m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

We’re looking for a passionate product manager to shape the future of our core value prop here at Headway: making insurance easy. 

The core insurance benefits vertical is at the crux of our mission here at Headway to increase affordable access. As a product lead at the helm of the benefits platform, you will be responsible for making some of the hardest problems in healthcare (price transparency, patient billing, remittance) appear easy for patients, providers, and partner teams at Headway. This means not only setting the vision and strategy to ensure patients get an accurate and instant quote of the cost of mental health care upfront, but also developing an automated engine that enables us to scale our offering of making insurance easy to all patients as we grow.  If you’re excited about building foundational systems in a traditionally messy, overly manual space to help patients get access to affordable mental healthcare, this is the role for you.

What you’ll do at Headway:

• Develop a vision, strategy, and roadmap for the core benefits platform team most responsible for Headway’s fundamental product promise: that we make the messy world of insurance and billing simple.
• Translate highly manual ops workflows into scalable, automated systems that enable Headway to offer upfront price transparency to patients.
• Work highly collaboratively with operations teams, with whom your work will depend on tight feedback loops.

You’ll be great for this role if you:

• You have 3+ years of product management experience working on high-growth and at-scale products. Preferably, most of this experience is on a platform or infrastructure area.
• You love navigating through ambiguity in brand new territory on problems that affect multiple different types of users.
• You break through walls to drive outcomes - you can quickly unblock yourself and are biased toward action.
• You know how to understand data and leverage it (without getting stuck in analysis paralysis). 
• You’re an excellent collaborator and enjoy getting to work across many disciplines including engineering, design, ops, and data.

Compensation and Benefits:

• Salary information is based on a single salary target per role:
  • The starting salary for Product Manager, Benefits is $163,500 and increases to $195,500 based on industry tenure and experience.

• Benefits offered include:
  • Medical, Dental, and Vision coverage
  • HSA / FSA
  • 401K
  • Work-from-Home Stipend
  • Therapy Reimbursement
  • 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
  • Unlimited PTO
  • Employee Assistance Program (EAP)
  • Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please contact talent@findheadway.com

Headway employees work remotely across the US, with the option to work from offices in New York City and (coming soon!) San Francisco. Headway participates in E-Verify. To learn more, click here.