Senior Product Manager, Integrated Analytics Solutions

Senior Product Manager, Integrated Analytics Solutions

#LI -Remote (USA or Canada)

Why We Need You – The Mission

ATP is a global information services and software company that exists to make flying safer and more reliable.  Our leading-edge products help reduce operating costs, improve aircraft reliability, and support technical knowledge sharing and collaboration within the general and business aviation, military/defense, commercial aviation, and OEM industries. We have deployed solutions for multiple Fortune 100 companies, supporting more than 75,000 aircraft maintenance professionals worldwide. As a global company, ATP has more than 7,500 customers in 137 countries, with nearly 50 years of experience in the information services and software industries.

We are backed by Accel-KKR, a technology-focused investment firm with over $11 billion in assets under management, and ParkerGale Capital, a private equity firm based in Chicago that invests in founder-owned technology companies - both with a strong history of growing companies in partnership with leadership teams.

Reporting to the Chief Operating Officer, this is a key role on the ATP Product Management Team.  You will be expected to manage a strategically prioritized product roadmap and define the solutions needed to resolve key customer pain points and identify strategic market needs.  You will play a critical role in the successful financial growth of ATP by ensuring we go to market with differentiating, market-leading products. Success in this role will be accomplished by asking questions often, understanding and documenting our customers’ challenges, completely understanding the complexities of our target markets, working with the product delivery team and partners to define and design solutions, and then translating those challenges and solutions to the development team in a collaborative and agile way.

What You’ll Accomplish - Your Performance Objectives – 3 to 12 Months

-          Understand the existing products and markets we serve

-          Understand current enterprise customers needs and current implementation projects (working with Customer Success and Professional Services)

-          Layout the product roadmap for the next generation of our Commercial airline defect analysis and troubleshooting tool and our OEM diagnostic troubleshooting platform

-          Determine the Go To Market (GTM) plan for the phased iterations of our next generation platform (working with Product Marketing and Customer Success)

-          Be the go-to product expert for our Commercial and Enterprise product lines

-          Demonstrate your knowledge and ownership with monthly product councils to the broader company (after 3 months)

How you’ll accomplish this

-           You will initiate and drive analysis, discovery, design, and development processes. As the overall owner of product requirements and user stories, you'll define the scope and expected outcomes for Design and Engineering deliverables. 

-           You will achieve successful software delivery by working with UX/UI and engineering along the way to remove impediments.  You will positively collaborate with other product managers, engineering, marketing, customer success, and operations throughout the process, from discovery to market release.

-          You will successfully partner with UX/UI and others to interview users, validate designs and requirements, gather and summarize feedback from customer users.

-          You will work closely with Product Marketing to prepare and execute Go To Market plans that ensure the successful launch of a new products and features.

-          You will work closely with customer success and sales to navigate the successful renewals of key accounts and work to prepare a successful GTM strategy to sell troubleshooting and defect analysis solutions directly to targeted customer segments.

-          You will develop a product owner who will report into you, ensuring that they are prepared to take on your responsibilities related to requirements definition and user story development.

-          Prioritize milestones on the product roadmap that are strategic, and revenue driven by collaborating with sales, customer success, marketing and engineering.

Who We’re Looking For - The Personal Competencies That Matter

Trusted advisor to customers and colleagues.  You establish domain expertise by learning about our industry and conducting deep discovery. You gain the trust of the customer by understanding their pain points, showing empathy, defining, and validating solutions.

Takes Initiative.  We lead by example in the Product organization.  You will seek proactive solutions to problems or roadblocks and be able to pull people together towards our common goals.

Business acumen.  You have the ability to understand the desired strategic outcomes for ATP and effectively prioritize market needs, problems, and solutions with these outcomes in mind.

Skilled communicator.  You have the ability to be clear and concise in all methods of communication—verbal and written—with an understanding that effective communication is key given the remote state of most of our employees.

How we work – The Core Values that Define Our Culture 

One ATP: By thinking beyond myself, my department, my product

Find a Better Way: For today and tomorrow (when we are twice the current size!)

Assume Positive Intent: Through interactions, healthy conflict, opportunities, and different points of view

Driven to Exceed: We take pride in our work and exceeding expectations.