Senior Sales Operations Manager
TLDR
Own territory design and forecasting while building AI-enabled workflows, dashboards, and data-driven insights across the go-to-market organization.
About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About The Team
The Revenue Operations team is a strategic partner to Outreach's go-to-market organization, focused on enabling scalable growth, operational excellence, and data-driven decision making across the revenue engine. We work closely with Sales Leadership, Marketing, Customer Success and cross-functional operations partners to design and optimize the processes, tools, and insights that help our customer-facing teams perform at their best. Our Revenue Operations organization is AI-first. We design, launch, and scale AI agents and agentic workflows to drive our GTM motion, and you'll look for places where AI and automation can improve pipeline visibility, process quality, and rep productivity.
The Role
Outreach is looking for a strategic, results-oriented Senior Sales Operations Manager to join our Sales Operations team as a business partner to the sales organization. You're a strategic thinker who takes a data-first approach, ruthlessly prioritizes, and thrives in a fast-paced environment, driving repeatability, predictability, and scalability across the business. You will own the Sales Operations function for the sales teams you support and lead a set of cross-functional workstreams that serve the whole go-to-market organization. You'll partner with leaders across Sales, CX, and Marketing as a trusted advisor, driving territory design, forecast strategy, and sales process. This is a high-impact, highly visible individual contributor role reporting to the Director of Sales Operations.
Your Daily Adventures Will Include
Your time will be split roughly evenly between two areas: supporting your assigned sales teams, and owning cross-functional programs across the funnel. Above all, you'll build strong relationships and communicate clearly with cross-functional stakeholders, keeping every project on track.
Sales Team Business Partnership:
Cross-Functional Ownership
Our Vision of You
7-8+ years of sales operations experience
Experience supporting one or more sales segments as a Sales Operations business partner, including territory design, forecasting, and sales leader partnership
A data-first mindset: genuinely believes in using data for insight generation, and is comfortable challenging sales leadership with data-backed recommendations. Advanced Excel knowledge (complex formulas, and data modeling) for data analysis.
Excellent problem solving and analytical skills with the ability to translate complex ideas and data into consumable insights
Pipeline management and forecasting experience. Experience improving sales process, and opportunity management to lift conversion and sales efficiency
Strong stakeholder management skills, able to manage upwards effectively and present ideas with confidence to executive audiences
Strong communication and presentation skills
Solid understanding of the tech industry and the SaaS world, and demonstrable knowledge of sales disciplines
Solid functional understanding of Salesforce CRM, with strong experience creating and maintaining reports and dashboards
Knowledge of Outreach, ZoomInfo, LinkedIn Navigator, and
Experience using AI LLM tools—preferably Claude—to automate routine RevOps tasks, analyze sales data, and build agentic workflows.
Strong sense of urgency, initiative, and commitment to see things through to actionable outcomes and result. Flexible team player with a bias for action
Ability to balance sharp focus on measurable outcomes with deep and genuine empathy for people, customers, and the business. This is a hands-on position; the ideal candidate must be willing to roll up their sleeves
Bachelor's degree in business, finance, or a relevant field; MBA is a plus
Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Benefits
Equity Compensation
401k to help you save for the future
Flexible Work Hours
Flexible time off
Free Meals & Snacks
Snacks and beverages in the Office, along with fun events to celebrate
Health Insurance
Generous medical, dental, and vision coverage for full-time employees and their dependents
Diversity and inclusion programs and resource groups
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Paid Parental Leave
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Remote-Friendly
Fully remote role
Stock Options
restricted stock units
Outreach builds a comprehensive AI Revenue Workflow Platform designed to enhance sales engagement and orchestration for global organizations. It empowers sales leaders with connected account visibility and performance insights, driving better forecasting accuracy and modernizing the sales process.
- Founded
- Founded 2014
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $290M raised