Senior Solution Engineer

Job Description
 

At Automation Anywhere , we’re building a world-class Sales Engineering team, where each individual loves to move fast, be challenged, and win. This role sits squarely between Sales and Engineering. You will partner with these teams to help bridge business and technology, helping customers realize the art of the possible with cutting-edge Conversational AI. Your job is to do what it takes to get the technical win and “tee it up” for the sales team to close the deal. You will also partner closely with the post-sales teams to ensure your customers are able to successfully harness the power of Automation Anywhere. 

This is a small, but very important team. You’ll be expected to be resourceful, a selfless team player, and regularly go above and beyond your “day job”. The upside is that this is a highly visible role with unbound growth opportunities.

What You'll Do:

• Active participant in the sales process, with an emphasis on technical discovery diligence

• Own the technical product overview and objection handling aspects

• Build and deliver compelling demos to showcase the art of the possible

• Define, build, and execute Proof of Concepts

• Troubleshoot issues and/or escalate to necessary teams during demo prep and POCs

• Lead coordination of additional Automation Anywhere technical resources to help secure the deal

• Participate in necessary onboarding activities: work closely with CSMs, CSEs, SAs for onboarding, education, workshops, escalation management and other activities to ensure successful customer launch

• Own collecting and driving product feedback

What You'll Need:

• 5-7 years of experience as a Sales Engineer or Solutions Architect working with enterprise software solutions.

• Outstanding Presentation and Communication Skills: Must be able to present to various persona and levels within our prospect and customer organizations.

• Team Player: Required to collaborate closely with all necessary stakeholders - both internal and external - to help drive successful close of deals and to help launch customers into production successfully.

• Bachelor’s or higher degree in computer science, engineering, or related technical field

• Technical competency: Use of any RPA / Low-code no-code platforms, automation tools, REST APIs and JavaScript working knowledge. Familiarity with Prompt Engineering is highly desirable.

• Hands-on experience with java, JavaScript, python, or other scripting/programming languages

• Experience with IT, IT Automation, and Technical Support systems is a big plus

• Familiarity with AI/ML and related technologies