ResearchGate
ResearchGate

Senior System Administrator – Internal IT (m/w/d)

TLDR

Lead hands-on internal IT across infrastructure, endpoints, network, and security, driving automation and strategic improvements.

Hilf uns dabei, Wissenschaft besser zu vernetzen. Das Web wurde ursprünglich geschaffen, um wissenschaftliche Zusammenarbeit zu fördern und Fortschritte für eine bessere Welt zu ermöglichen. Genau daran arbeiten wir heute. Damit unsere Teams jederzeit produktiv, sicher und reibungslos zusammenarbeiten können, braucht es eine leistungsfähige interne IT. Dafür suchen wir eine erfahrene, pragmatische und hands-on arbeitende Persönlichkeit, die Verantwortung übernimmt und unsere interne IT aktiv mitgestaltet. Deine Rolle Als Internal IT Lead – System Administration & Helpdesk übernimmst du die führende Rolle in unserer internen IT und arbeitest gemeinsam mit einem weiteren Kollegen aktiv an deren Betrieb und Weiterentwicklung.  Wir suchen jemanden, der strategisch mitdenkt, Verantwortung übernimmt und gleichzeitig operativ in allen Bereichen aktiv mitarbeitet – vom Help Desk über Endpoint Management bis hin zu Infrastruktur, Netzwerk und Security. Du bist technische Ansprechperson, strukturierst Prozesse, treibst Verbesserungen voran und packst dort mit an, wo Unterstützung gebraucht wird. What You’ll Do
  • Operativer Betrieb und kontinuierliche Weiterentwicklung unserer internen IT-Infrastruktur und Services

  • Operate, maintain, and continuously improve our internal IT infrastructure and services

  • Provide high-quality IT support to employees (hardware, software, account administration, access management, and workplace support)

  • Manage Windows and macOS endpoints, from provisioning and configuration to ongoing maintenance

  • Administer user accounts, permissions, and identity and access management (IAM)

  • Maintain and further develop our network infrastructure

  • Troubleshoot and resolve hardware, software, and infrastructure issues

  • Automate recurring administrative tasks and operational workflows

  • Strengthen our security posture by implementing and improving technical security controls and best practices

  • Coordinate with external vendors, service providers, and technology partners

  • Evaluate, introduce, and leverage modern technologies, including AI-powered tools that improve automation, operational efficiency, and employee productivity

  • What We're Looking For
  • Several years of hands-on experience in systems administration, internal IT, or IT infrastructure

  • Strong expertise in administering both Windows and macOS environments

  • Solid understanding of networking fundamentals (e.g. DNS, TCP/IP, HTTP) and IT security best practices 

  • Experience with Identity and Access Management (IAM)

  • Experience with endpoint management and end-user IT support

  • Interest in modern AI-powered tools for IT operations, automation, and productivity

  • A pragmatic, hands-on, and solution-oriented approach to problem solving 

  • A strong service mindset with excellent communication skills

  • Professional proficiency in English

  • German language skills are a plus

  • Our Tech Stack

    You'll work with technologies including:

    • Google Workspace and Google Cloud Platform (GCP)

    • Atlassian (Jira and Confluence) and Slack

    • Cisco Meraki and Ubiquiti UniFi

    • Windows and macOS

    • ManageEngine for endpoint and device management

    • Modern AI tools that enhance productivity and automate IT operations

    What We Offer

    • A high-impact role with significant ownership and autonomy

    • The opportunity to shape and influence our internal IT strategy and technology landscape

    • Broad technical exposure across infrastructure, networking, security, cloud services, and end-user computing

    • Close collaboration with talented, cross-functional teams in a technology-driven organization

    • Fast decision-making, minimal bureaucracy, and a pragmatic, execution-focused culture

    • A modern on-site workplace in the heart of Berlin

    Benefits

    Remote-Friendly

    A modern on-site workplace in the heart of Berlin

    ResearchGate is a professional networking platform tailored specifically for scientists and researchers. It enables users to connect and collaborate effectively, fostering an environment that accelerates research and promotes advancements in science for the betterment of society.

    Founded
    Founded 2008
    Employees
    201-500 employees
    Industry
    Internet Software & Services
    Total raised
    $35M raised
    View company profile
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