Senior Technical Product Manager

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

About Global Blue:
Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit globalblue.com and shift4.com.

What you will do. A glimpse in your role:
As a Senior Technical Product Manager, you’ll help shape a new technical product to replace the legacy invoicing and processing platform. Your role will focus on technical product management, including requirements analysis, data analysis, road mapping, and collaborating with architects and the development team in an agile (Scrum) environment.

Your responsibilities include:

• Requirement Analysis: Conduct detailed analysis of business requirements, translating them into technical specifications and user stories. Ensure that all stakeholders’ requirements are understood and addressed.

• Data analysis: Analysing and understanding existing data structures and data sets of the existing platform and translating it into a to-be data model (together with solution architects)

• Solution Shaping: Collaborate with the enterprise architects, solution architects, and development team to design and shape technical solutions based on analysis results. Ensure solutions are scalable, reliable, and aligned with the overall product strategy.

• Agile Development: Act as Product Owner in a Scrum setting, managing the product backlog, prioritizing features, and ensuring timely delivery of high-quality components. Participate in sprint planning, reviews, and retrospectives.

• Product Strategy and Road mapping: Develop and maintain the product roadmap, ensuring alignment with business goals and stakeholder needs. Define the vision, strategy, and priorities for the new invoicing and processing platform.

• Stakeholder Management: Engage with stakeholders to gather feedback, manage expectations, and communicate progress. Ensure transparency and alignment between technical teams and business units.

• Documentation and Training: Ensure comprehensive documentation of the product features, functionalities, and processes. Provide training and support to end-users and other stakeholders as needed.

• Compliance and Best Practices: Ensure that the product complies with relevant regulations (SOX, PCI, etc.), standards, and best practices. Promote a culture of continuous improvement and innovation within the team.

Every action has an impact. You will make a difference here if you are:

• Excellent in analytical and problem-solving skills, able to translate complex information into actionable insights.

• Organized, detail-oriented, proactive, and solution-oriented.

• A skilled communicator, capable of conveying technical information clearly to non-technical stakeholders.

• Thriving in collaborative, cross-functional teams and able to effectively engage with developers, designers, and business stakeholders.

• Adaptable, comfortable in a dynamic, fast-paced environment, and focused on continuous improvement and innovations.

Key competencies to empower your journey. You'll drive towards success if you have:

• 5+ years of experience in software product management, with a strong focus on technical product management.

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; Master’s degree is a plus.

• Ability to conduct thorough analysis using SQL.

• Certified Scrum Product Owner (CSPO) or similar agile certifications is preferred.

• Experience conducting Scrum ceremonies is a plus.

• Previous experience with ERP systems and invoicing platforms is a plus.

Join our team and play a key role in transforming our invoicing and processing capabilities for the future and shape a new product!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.