Service Engineer

We are looking for a Field Service Engineer passionate about technology and customer success to join our After Sales & Service team :

🔧 Your responsibilities:

✔ Test, repair, and maintain our shuttle systems at customer sites (including cold storage).
✔ Provide technical support (L1 & L2) via helpdesk and remote assistance.
✔ Deliver training to end-users and integrators on-site and internally.
✔ Assist in commissioning Atlas2D systems.
✔ Detect and report commercial service opportunities (spare parts, service packs).
🌍 Short international trips (Mon-Fri)

🎓 Bachelor in Electromechanics or equivalent experience.
🌐 English and Dutch is mandatory.
💻 Skilled in MS Office & Teams, eager to learn custom software.
🤝 Customer-focused, team player, proactive mindset.
🪜 No fear of heights or vertigo

What do we offer you?

• A place in an enthusiastic, young organisation with the necessary ambitions
• The necessary freedom and opportunity to take initiative. 
• An intensive training by experienced people.
• An attractive salary in an international environment with many benefits: 
  • Company car with fuel card/charging pass
  • Group & health insurance
  • Meal vouchers (8€)
  • Eco Vouchers (250€)
  • Net allowances
  • CAO90 Bonus
  • Laptop
  • iPhone + subscription
  • 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total)
• Satellite office in Berchem ( Antwerp )

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.