TLDR

Drives service-related sales growth through technical expertise and cross-functional collaboration to expand service coverage and nurture long-term customer relationships.

We are looking for a Service Sales Engineer to drive service-related sales growth through technical expertise, market insight, and strong customer engagement. This role combines technical sales execution, market analysis, and cross-functional collaboration to expand service coverage, identify new opportunities, and manage long-term customer relationships across multiple industries.

Responsibilities / Tasks

Sales & Business Development

  • Conduct market research and analysis to identify trends, pricing benchmarks, and customer expectations.
  • Develop and align long-term business strategies, targets, and service sales plans.
  • Identify, pre-qualify, and develop sales leads and opportunities with existing and potential customers.
  • Review RFQs, clarify technical and commercial requirements, and prepare competitive proposals.
  • Submit service proposals and actively manage opportunities through the sales pipeline.
  • Collate and maintain up-to-date information on market pricing and customer needs.
  • Prepare and deliver technical and commercial presentations to customers and stakeholders.
  • Continuously update CRM systems and sales forecasts.

Customer & Stakeholder Collaboration

  • Collaborate with Business Units during contract negotiations, including pricing, terms, and conditions.
  • Work closely with the Service Execution Manager and service support teams to ensure fulfillment of Service Maintenance Agreements.
  • Coordinate with factory managers to develop technically sound and commercially attractive customer solutions.
  • Partner with internal administration teams to ensure accurate and timely proposal delivery.
  • Actively participate in industry networking, customer visits, trade shows, and industry events.

Communication & Coordination

  • Maintain clear, professional communication with customers, internal teams, and management.

  • Provide timely feedback to internal stakeholders on customer needs, market developments, and competitive landscape.

Your Profile / Qualifications

  • Bachelor’s degree in Electrical & Electronics Engineering or Mechatronics Engineering.
  • 3+ years of B2B technical sales experience, ideally within machinery and automation.
  • Proven experience in separators, decanters, and homogenizers for industries such as:
    • Dairy & Food
    • Chemical & Pharmaceutical
    • Beverage
    • Marine & Energy
  • Experience selling equipment and integrated process lines.
  • Strong background in sales execution and opportunity management, with a demonstrated track record of revenue and profit growth.
  • Highly commercial mindset with strong customer platform management capability.
  • Excellent written and verbal communication skills, able to work across levels, functions, cultures, and geographies.
  • Resilient, proactive, and results-driven with a strong can-do attitude.
  • Detail-oriented with the ability to manage multiple opportunities simultaneously.
  • Strong interpersonal skills; able to work independently and within cross-functional teams.
  • Self-motivated and accountable.
  • Fluent in English. Only applications submitted in English will be considered.
  • Working knowledge of MS Office and SAP C4C (or similar CRM tools).
  • Willingness and ability to travel extensively (approximately 60–80%).
  • No military obligation for male candidates.

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