Sandbox VR

Shift Lead (Key Holder)

Louisville, Kentucky, U.S.

Part-Time

On-site

$14 per hour

TLDR

Lead store operations, coach a guest-focused team, and deliver high-energy Sandbox VR experiences through seamless guest journeys and proactive leadership.

Who We Are:

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment!

Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

What You Will Be Doing:

Create Unforgettable Guest Moments

Greet guests with energy and invite them into an exciting, welcoming environment

Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

Be a Tech & Experience Expert

Master our proprietary tech and keep gear calibrated

Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests

Communicate with management and tech support when issues arise, clearly and quickly

Keep Things Running Smoothly

Maintain a spotless, high-energy store that meets Sandbox VR standards

Sanitize gear thoroughly and display materials/gift cards to brand expectations

Prepare iPads, body trackers, and gear before and after every session

Shift Leadership & Coaching

Open/close the store, manage daily audits, break schedules, and labor spend

Run shift check-ins, coach in real time, and train new hires

Ensure team performance, morale, and guest service standards remain high

What We Are Looking For:

Egoless & Coachable: You take feedback well and pitch in wherever needed

Adaptable & Proactive: You’re resourceful, self-driven, and good with change

Team-Focused: You stay positive and celebrate group wins

Reliable: On time, in uniform, and ready to shine

Physically Able: On your feet, some lifting (up to 40 lb), occasional stairs

Weekend Availability: Required

Leadership: 1+ year in retail/hospitality leadership

Benefits:

Paid sick time + 401(k) match

Commuter benefits (transit + parking)

Referral bonuses + employee discounts

Free VR sessions

Note: Evening and weekend availability may be required depending on the business’ needs.

Benefits

Equity Compensation

401(k) match

Free VR sessions

Paid Time Off

Paid sick time

Sandbox VR

Sandbox VR creates immersive, location-based virtual reality experiences that bring people together through thrilling adventures, like surviving a zombie apocalypse or engaging in high-seas battles. With a focus on cutting-edge technology and memorable interactions, we lead the industry in crafting the most advanced VR experiences available.

Founded: Founded 2016
Employees: 201-500 employees
Industry: entertainment
Total raised: $70M raised

Gaming Media & Entertainment Mobile Apps

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