Zulzi
Zulzi

Shift Leader- Midrand

TLDR

Lead Dark Store staff to maximise sales through product availability and accurate stock, and drive customer satisfaction with quick commerce.

  1. Job Title

Shift Leader


  1. Reports to

The Shift Leader reports to the Team Leader


  1. Responsible for

The Shift Leader is responsible for all Dark Store staff.


  1. Objectives

To maximise sales, through fantastic product availability and accurate stock holding.

To drive customer satisfaction with excellent product quality and quick commerce.

To minimise costs by controlling wastage and preventing theft

To train all staff to perform to the highest level.

To motivate, engage and develop your team members.


  1. Substitution

In the absence of the Shift Leader, another Shift Leader will step in.


  1. Duties & Responsibilities

To communicate effectively at all levels of the business.

To be open to the business requirements

To plan staff schedules & holidays to meet the business requirements. 

To deal with all sickness, lateness and performance management.

To ensure that health and safety requirements are met at all times.

To ensure the store is kept clean and tidy

To communicate all issues that prevent you from achieving your objectives.


  1. Individual Tasks

To complete any reasonable task that is assigned to your by your line manager.

Zulzi is a pioneering grocery delivery startup in South Africa that offers super-fast delivery of a wide range of groceries, including fresh produce and pet food, in just 15 minutes. With a growing network of Dark Stores, we’re transforming the shopping experience for our customers by combining convenience with quality.

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