Freshdesk
Freshdesk

Software Engineer-QA

TLDR

Design test cases and custom testing tools, perform manual and automation regression tests across iOS and Android applications.

To think in user perspective and to give input to design team to build an awesome product.

Develop detailed test cases based on user scenarios.

To validate the test cases and to ensure quality.

To perform manual tests as well as automation tests including regression.

Work with development team to improve test processes.

Ability to test the application across mobile platforms [iOS & Android].

Comfortable testing using both ad-hoc method and using documented test cases.

Ability to quickly grasp business use cases and to apply those to the testing.

Design and develop custom testing tools for the QA team.

Required Experience:

0 to 4 years of experience in QA.

Freshdesk builds cloud-based customer engagement software designed to help businesses manage customer interactions across multiple channels. Targeting companies of all sizes, it offers a suite of tools that streamline support and enhance customer satisfaction. What sets Freshdesk apart is its focus on driving engagement through intuitive solutions that adapt to the needs of modern businesses.

Founded
Founded 2010
Employees
11-50 employees
Industry
Internet Software & Services
Total raised
$150M raised
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