Solution Advisor
TLDR
Provide deep product expertise and training to customers, guiding adoption and success across Cority’s EHS+ platform within the Customer Success team.
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Action assigned Orange Bucks activities
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Participate and present Learn & Connect webinars
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Develop and deliver training sessions for customers focused on product functionality, best practices and use cases
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Create and deliver internal training for the Customer Success Team to strengthen product knowledge and confidence in customer interactions
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Attend health checks when additional/detailed product knowledge is needed
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Serve as a subject matter expert on the application, staying current on features, configuration options, and best practices
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Train internal teams on new features and functionality released as part of product updates
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Collaborate with Product, Support, and Customer Success teams to ensure consistent messaging and understanding of product capabilities
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You have the dedication and drive to strengthen our Customer Success organization by bridging deep product expertise with customer-facing enablement and help to ensure both customers and internal teams are confident, informed, and successful in using our platform.
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Ability to translate complex technical concepts into clear, customer-friendly guidance.
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Excellent communication and presentation skills, with comfort working directly with customers.
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Experience delivering customer training, workshops, webinars, or professional services engagements.
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You instill confidence in clients and build strong trust relationships both internally and externally.
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Collaborative mindset with experience supporting cross-functional teams.
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You demonstrate excellent responsiveness and professionalism, and you have exceptional written and verbal communication skills.
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A graduate of a university program in occupational health & safety, industrial hygiene, environmental management or science, occupational health, business administration or computer science or a related program with equivalent work experience.
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Worked as a Professional Services Consultant for at least 3 years and have managed multiple complex customers.
- An opportunity to work in a values-driven, performance oriented, dynamic and growth focused culture
- We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance
- Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.)
- Annual fitness allowance
- Mental health support provided through access to Calm Premium meditation app and access to Talkspace
- Access to learning tools & platforms, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs
Benefits
Health Insurance
Competitive health benefits, dental plans, and retirement savings plan (RRSP, 401K plan etc.)
Home Office Stipend
a one-time home office allowance
Learning Budget
Access to learning tools & platforms, internal training programs, annual training allowance and certifications (if applicable), and High Talent Programs
Remote-Friendly
We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance
Wellness Stipend
Mental health support provided through access to Calm Premium meditation app and access to Talkspace
Cority provides a powerful EHS+ platform that empowers organizations to identify and prevent risks in real time across environmental management, employee health, safety, quality, and sustainability. By integrating people, data, and AI, their solutions not only automate workflows but also deliver personalized insights that enhance decision-making. Trusted by over 1,500 complex organizations, Cority has established itself as the leading choice for comprehensive environmental, health, and safety management.
- Founded
- Founded 1985
- Employees
- 500+ employees
- Industry
- Chemicals
- Total raised
- $12M raised