Solution Architect (Cloud)

Role: Solution Architect (Cloud)

Reporting to: VP, Architecture 

Location: Toronto, or Ottawa, or Remote

Introduction:

Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever.

Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises. We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption.

We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions. Each of our solutions starts with reliable and reputable e-commerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets.  Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems.

This is a journey of technology acceleration combined with consumer readiness and adoption.  We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

Position Summary

As an AWS solution architect at Pivotree, you will envision, design and implement innovative cloud solutions for our customers as they endeavour to create a more frictionless commerce experience. Having the right mix of business acumen and experience with cloud technology, best practices and AWS services will allow you to understand the client’s needs and deliver solutions that wow them, whether it’s a cloud re-hosting or a cloud native app modernization project. As a senior member of the Architecture team, you will also be contributing internally to assist the VP of Architecture in evolving the Centre of Excellence across the broader organization.  

Roles & Responsibilities:

• Lead cloud technical delivery from design to launch.
• Provide deep expertise & leadership across a range of technologies. You will be the go-to person for technology selection, resolving complex engineering issues and guiding best practices during projects.
• Design solution architectures that effectively address both functional and non-functional requirements.
• Using cloud as a foundation, work with clients to build modernization roadmaps for their applications.
• Clearly articulate complex technical solutions to key business stakeholders. Build deep relationships with customers and become a trusted advisor.
• Propose solutions and provide effort estimates for existing customers engagements and during the sales process.
• Actively participate in Pre-sales activities including solutioning, estimating, planning, resourcing and presenting.
• Mentor, coach and motivate less senior architects and engineers.
• Working with the project manager to support the technical aspects of project delivery including planning, estimating, quality, change and risk management.
• Ability to quickly adapt to changing customer requirements and technology landscape.
• Drive towards delivery excellence and customer delight.
• Collaborate with cross-functional teams to set and manage appropriate customer expectations when defining solutions.
• Work with peers to strive for continuous improvement through establishing and driving best practices and processes in architecture.
• Support the VP of Architecture in working through the vision and mission of the department across the broader organization.

Key Skills and Competencies:

• Track record of successfully delivering cloud- based solutions - from migrations to app modernization.
• Excellent communication skills (English), with the ability to work with stakeholders of all levels both technical and non-technical.
• Ability to produce detailed solution architecture diagrams and documentation.
• Current AWS Solutions Architect certification (Associate or Professional).
• Strong experience with Infrastructure as Code tooling (Terraform, CDK, CloudFormation)
• Solid understanding of cloud security - application, server, network, DevSecOps.
• Customer specific experience with the AWS Well Architected Framework, or similar.
• Experience implementing Containerization and/or serverless solutions for clients.
• Proficient with DevOps principles, Git, CI/CD tooling and best practices.
• Ability to prepare and lead client technical working sessions.
• An eagerness to learn and stay current - no two projects are ever the same.
• Strong understanding of Agile methodologies and core principles.
• Background in software development is an asset.
• Experience working with geographically dispersed team members.
• Experience providing technical leadership in developing team members.
• Experience with Google Cloud or Microsoft Azure is desirable.
• Industry experience in retail, manufacturing or online commerce is an asset.

Pivotree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and ac