Solution Consultant II

Why UKG:    

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.  

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.  

The UKG Payroll Services (UKGPS) Onboarding Team is focused on the onboarding of new UKG Payroll Services customers. This position will align with the Ready Implementation Services Team to assist with the implementation process for customers who have purchased the UKGPS offering.  The UKGPS Onboarding Team will bring expertise and focus to ensure that specific tasks related to UKGPS are completed timely and accurately to ensure that UKG Payroll Services can deliver the services elected to the client.

Responsibilities include:
• Partner with the UKGPS Onboarding team members to provide quality service to UKGPS clients throughout their implementation.
• Configure reports within the Ready system to be delivered to each client post go live.
• Generate Power of Attorney forms, send to client via a SalesForce case and collect complete Power of Attorney forms.
• Update and link fields in SmartSheet on the Onboarding Milestone Tracker.
• Update and maintain records in SmartSheet for Add on EIN projects.
• Review the Ready system for upcoming go lives to confirm complete & accurate Requirements Workbook is provided by client prior to go live.
• Review Ready for signed waivers from clients at completion of their implementation.

Qualifications:
• 1-2 years of experience in payroll or payroll tax services organization
• Prior experience with UKG Ready Payroll Module configuration and payroll processing and/or MasterTax preferred
• Prior experience with SalesForce, SmartSheet, Adobe & Microsoft Office
• Ability to effectively work as a member of team with strong collaboration skills
• Excellent problem-solving skills and attention to detail
• Associates degree preferred
• Ability to work in a business required shift of 3 PM IST to 12 AM IST

Company Overview: 

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com. 

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.      

Disability Accommodation in the Application and Interview Process 

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com