Solution Engineer

About the role:

As a Pre-Sales Solutions Engineer, you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities. 

You will take a consultative approach, helping customers understand how AvePoint solutions can address their technical and business needs. This role combines strong technical expertise with customer-facing engagement and commercial awareness. 

This is an excellent opportunity for someone looking to develop their career in pre-sales within a fast-paced and innovative technology environment. 

Key responsibilities:

• Deliver tailored product demonstrations aligned to customer use cases, both remotely and in person 

• Lead technical discovery sessions and present solution overviews and deep dives 

• Support customers through evaluation, proof-of-concept and decision-making stages 

• Build and configure demo and proof-of-concept environments 

• Contribute to RFI/RFP responses, articulating business value and technical capability 

• Partner with Sales to understand customer objectives and position solutions effectively 

• Build strong relationships with key business and technical stakeholders 

• Support partner and marketing activities including events, webinars and workshops 

• Provide feedback to product and technical teams on market trends and customer requirements 

• Take ownership of the technical aspects of deals through to close 

What you will bring:

• Strong presentation and communication skills, with confidence engaging with technical and non-technical stakeholders 

• Fluent in English and Arabic 

• Ability to translate technical concepts into clear business value 

• Commercial mindset with an interest in sales and customer outcomes 

Technical skills:

• Experience with Microsoft 365 technologies (including SharePoint Online) 

• Knowledge of Microsoft Azure and identity technologies (e.g. Entra ID) 

• Understanding of identity, access and permissions management 

• Familiarity with networking basics (TCP/IP, DNS, Active Directory, SMTP, DHCP) 

• Knowledge of data protection, backup, migration, and governance concepts 

• Understanding of SharePoint architecture and cloud/hybrid environments 

• Broader awareness of cloud platforms (Azure, AWS, Google Cloud) is beneficial 

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