Solutions Engineer

What you will be doing:  

Solutions Engineers are trusted technical advisors who help customers get the most out of Nearmap's Imagery, 3D, and AI products. Working closely with Sales, you'll lead technical engagements across the full customer lifecycle, from pre-sales discovery and solution design through to post-sale adoption. 

We're looking for an experienced geospatial professional with a consultative mindset, strong technical fluency across APIs, cloud, and GIS platforms, and the communication skills to engage both technical teams and executive stakeholders. You'll need an outgoing, people-first personality, someone who genuinely enjoys presenting and demonstrating, and who isn't afraid to lead difficult conversations with anyone from technical engineers to CEOs.  

Responsibilities:

• Lead strategic discovery engagements with customers and prospects to understand their workflows, data ecosystems, and business challenges. 

• Act as a trusted advisor, shaping client strategy and solution architecture, and building executive-level relationships across pre-sales, implementation, and post-sales. 

• Design and deliver tailored demos and scalable, scenario-based demonstrations that show how Nearmap's products solve real customer problems. 

• Identify upsell and expansion opportunities, and advise customers on API, offline product, and custom application strategies. 

• Lead integration and onboarding for new customers, providing hands-on technical support and best-practice guidance. 

• Act as technical liaison to Product and Engineering, surfacing customer feedback, bugs, and feature gaps, and partner with Sales Enablement on training programs. 

• Coordinate with Survey Operations to scope and deliver custom aerial flights and offline products. 

• Represent Nearmap as a thought leader through content, webinars, and industry events, and mentor junior Solutions Engineers. 

• Bachelor's degree in GIS, Geography, Computer Science, Engineering, or a related field with geospatial exposure. 
• 3-5 years in a customer-facing technical role (e.g. Solutions Engineer, Civil Engineer, Software Engineer, Data Scientist), combining technical depth with business acumen. 
• Proven pre-sales track record, with a history of influencing technical buying decisions and driving customer success. 
• Domain expertise in Engineering, Construction, Property, or Geospatial sectors. 

Skills 

• Advanced proficiency with APIs, programming (especially Python), and custom web GIS application development. 
• Hands-on experience with geospatial platforms such as ArcGIS or QGIS. 
• Solid understanding of AI and machine learning, and how it applies to geospatial analysis. 
• Experience with imagery analysis, photogrammetry, or remote sensing is a plus. 
• Exceptional communication and presentation skills, comfortable engaging audiences from technical teams to C-suite. 

Personal Attributes 

• A natural presenter who genuinely enjoys demonstrating and pitching, and isn't afraid of difficult conversations, comfortable flexing between deeply technical engineers and strong-willed senior executives such as CEOs. 
• Self-driven and proactive, comfortable working autonomously in a fast-paced environment. 
• Strong organisational skills, able to manage multiple priorities without losing precision. 
• A creative, analytical problem solver who can tailor solutions to complex customer challenges. 

Some of our benefits 

Nearmap takes a holistic approach to our employees' emotional, physical, and financial wellness. Some of our current benefits include: 

• Quarterly wellbeing day off, four additional days off annually for your 'YOU' Days 

• Wellbeing and technology allowance 

• Annual flu vaccinations 

• Hybrid flexibility for this role 

• Nearmap subscription (of course!) 

• Stocked kitchen with access to all the snacks you need 

• In-office lunch every Tuesday and Thursday at our Sydney CBD office 

• Showers available for anyone cycling to work or lunchtime gym-goers! 

Working at Nearmap 

We move fast, we care about craft, and we're proud of what we're building. If you're energised by turning strategy into pipeline and building real relationships with sales, we'd love to meet you. 

If you can see yourself working at Nearmap and feel you have the right level of experience, we invite you to get in touch. 

Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location, or address. Nearmap is not responsible for any fees related to unsolicited resumes.