Spa / Salon Receptionist - Hadapsar, Pune

Pune, India

Full-Time

This job is no longer available and isn't accepting applications.

TLDR

Greet guests, manage bookings, uphold spa standards, and coordinate daily operations including staff rosters and reporting.

Welcome guests, answering all enquiries, observing set standards with patience.
Have a complete knowledge of the treatments and services offered and any promotions that maybe on offer at the time.
To ensure that all operational procedures, codes of conduct and grooming standards as laid down by Spa / Salon Management are implemented and adhered to by all reception staff.
To ensure bookings are made to maximize the business and aim to give all clients the best possible service.
To be courteous to guests and other members of staff at all times.
To be adaptable and accountable for all actions. Financial / Commercial
To ensure reports are produced and balanced on a daily basis.
To ensure a warm friendly welcome to all clients at all times.
To set a standard of professionalism at all times.
To attend managerial meetings as and when.
To aim to give the clientele the best possible service and make the client feel important.
To show professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
To communicate all messages promptly and to keep the Spa / Salon management informed as to any complaints.
To recognize the importance of sales in every aspect of their role.
To perform Duty Manager Duties as required.
Responsible for overseeing all staff rosters according to business demands.

Receptionist

No longer accepting applications