Staff SalesForce Developer (Remote)

About Bill.com

Bill.com, together with its wholly owned subsidiaries Divvy and Invoice2go, is focused on being the one stop shop that simplifies, digitizes, and automates complex financial operations for small and midsize businesses. Customers use the platform to manage end-to-end financial workflows and to process payments. The AI-enabled, financial software platform creates connections between businesses and their suppliers and clients. It helps manage cash inflows and outflow. The company partners with several of the largest U.S. financial institutions, the majority of the top 100 U.S. accounting firms, and popular accounting software providers. Bill.com has its headquarters in San Jose, California with offices in Houston, Texas, Draper, Utah, and Sydney, Australia.

Mission:

The Developer will be a Salesforce professional with extensive experience who is able to maximize existing Salesforce Sales/ Service cloud applications and integrate them into an existing business process. Extensive experience in analyzing organization processes, converting business workflows into exact Salesforce.com flows, workflows and configure Salesforce.com to meet business requirements. Extensive knowledge of APEX programming. Excellent leadership and interpersonal skills, team player with ability to work effectively with all levels of organization

Professional Experience/Background to be successful in this role:

• 8+ years of experience as a certified (Salesforce Advanced Administrator and Developer) Salesforce Developer
• 5+ years of hands-on development experience on Apex, Triggers, Visualforce, Lightning Components, Web Services, and Salesforce API (REST/SOAP/MetaData)
• 3+ years of hands-on experience Lightning web components
• 3+ years of Sales Cloud, Service Cloud, CPQ
• Experience working & managing Agile projects
• Experience in developing customer-facing interfaces using HTML, CSS, JavaScript and UI frameworks within Visualforce pages or Lightning components
• Experience with Salesforce Administration including configuration, standard data model, security, and automations such as validation rules, workflows, process flows
• Experience with development tools such as Sublime, Git, MavensMate, or Visual Studio Code
• Experience with Salesforce Service contracts, Subscriptions and entitlements
• Experience with salesforce live agent/ web chat and omni channel
• Deep technical knowledge of Salesforce.com platform capabilities, functionalities, and limitations specifically around governor limits and best practices
• Experience with SFDC data management tools, SOQL queries, Microsoft Excel, JIRA, Visual Diagrams, and Google Suite
• Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills
• Strong written/verbal communication skills and can translate business requirements and engage directly with business stakeholders
• Extensive experience analyzing, designing, configuring and supporting Salesforce implementations
• Experience with CRM migration from Zendesk (or any other crm) to Salesforce cloud
• Experience with implementing customer success tools like Gainsight, Totango
• Experience with 3rd party applications like MaestroQA, JRNI, Groove would be a great plus

Competencies (Attributes needed to be successful in this role):

• Serve as the technical expert and provide technical experience on the implementation, production support etc
• Identify gaps between business needs and standard CRM application functionality
• Support escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues
• Build solutions on Salesforce.com platform, including development in Force.com, Visualforce, Lightning LWC, Apex, Web Services, lightning and API's
• Troubleshoot and fix defects for planned releases and production issues
• Perform analysis, effort estimation, design, development, implementation of applications with necessary customizations and integration
• Support cross systems and related integrations across Salesforce and other integrated systems
• Apply SFDC best practices, guidelines to improve system productivity, scaling and monitoring
• Participate in technical design meetings with product and technical managers; participate in backlog grooming sessions to help groom user stories
• Participate in all the Agile ceremonies for the successful completion of the sprint.Provide detailed design specifications for Salesforce Cloud solution
• Research and implement new releases, patches, and system updates of CRM systems as required
• Review ‘Preview’ environment updates to make sure there is no impact on the current implementation
• Identify opportunities to improve business processes leveraging the Salesforce.com,  facilitate the implementation of processes that are complete, streamlined, and well-documented
• Develop training plans, communications, materials, and documentation for users; keep materials up-to-date, and coordinate new user and sustainment training sessions

#LI-Remote

Bill.com is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

Bill.com Culture:

●      Humble – No ego

●      Fun –  Celebrate the moments

●      Authentic – We are who we are

●      Passionate – Love what you do  

●      Dedicated – To each other and the customer

Our Applicant Privacy Notice describes how Bill.com treats the personal information it receives from applicants.