Store Sales Associate (KWC)

Ninja Van is on a mission to dominate e-commerce logistics in Southeast Asia. We are one of the fastest growing startups in the region - founded in mid-2014, we have already won over 10,000 merchants and deliver more than 8 million parcels a month across six countries. In Jan 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

• Increase sales by describing a Ninja’s product's features, demonstrating its uses, and promoting its value
• Conduct financial transactions with customers, calculate and record inventory
• Show strong communication and customer service skills
• Advertise and promote products to walk-in customers and enhance the appearance of product displays
• Resolve client issues
• Maximize retention and acquisition of clients through positive word of mouth
• Understand daily sales reports

Requirements:

• Must be goal driven and results oriented
• Outgoing and persuasive personality
• Must have very strong command of Bahasa and English
• Strong negotiation skills to close sales
• Ability to maintain strong working relationships with clients
• Ability to speak Mandarin is a plus
• At least 1 Year of working experience in the related field is required for this position but Fresh grads encouraged to apply
• Self-starter with good initiative, and persistence to see us through this challenge
• Proficiency in Microsoft Office suite and a good comfort level using enterprise software.