Sun King Store Executive, Akwanga (Nasarawa State)

Who We Are

Greenlight Planet designs, distributes, and finances the purchase of solar powered home energy solutions for the world’s 1.3 billion under-electrified consumers.  We are market leaders in the distributed off-grid solar industry, and our Sun King™ products  have enabled 76 million people around the world to access clean, reliable, solar powered light and energy at home. 

Sun King products range from portable solar lamps, to more robust multi-light solar home systems, to solar powered televisions and fans and energy efficient inverter bulbs.  Our products drastically improve quality of life for those that lack reliable electricity access: they help extend the number of productive, income generating hours in a day; they enable children to study after dark; they allow families and communities to gather safely to socialize after sunset; and when replacing field based sources of light like kerosene lamps, they reduce exposure to indoor air pollution.     

We reach our customers through two distinct business models: a vast network of more than 300 distribution partners across 40 countries, and through our EasyBuy™ Direct sales channel, where we sell directly to consumers in India, Kenya, Myanmar, Nigeria, Tanzania, Uganda, and Zambia through a network of more than 7,000 commission sales agents.  Our customers have the option to purchase these products up front or to pay for them through an installment payment plan over a period of 4-18 months through our Sun King EasyBuy™ line, our technology enabled ‘pay-as-you-go’ (PAYG) systems. 

Greenlight employs more than 1,500 people in 11 countries across sub-Saharan Africa and Asia.  We are passionate about serving off-grid customers, and we are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world.

Position: Sun King Store Executive

Job Location: Akwanga, Nasarawa State.

Reporting to: Regional Business Manager, North West.

The Role

Greenlight Planet is looking for a Sun King Store Executive to be responsible for ensuring that the overall performance targets of the Sun King Store in Akwanga is met, both in terms of quality and quantity.

Key responsibilities for the role include:

• Stock Management: Receive, store and issue stocks in the shops via the POS system, Angaza and any other system as advised. Single point of contact for all inventory allocated to the area headquarters
• Customer Service: Respond to and offer appropriate guidance to all customers (existing, walk-in and prospective customers) ensuring they receive first-class support
• Reporting: Prepare and submit regular and ad hoc reports on       

1. Stock holding - weekly
2. Store management – System failures, Alarm performance, repairs, security issues etc.
3. Customer service – Customer complaints, warranty claims, 1st Screening reports etc.
4. Products available in the field

• Asset Management: Safeguard company assets to avoid losses, damage and ensure risk aversion in running the shop facilities.
• Store Management: Ensure the shop is presentable always – valid trading licenses, shop cleanliness, floor arrangement, product handling, OSHA audit certificates etc.
• Regulatory Compliance: Track and update the headquarters on any changes in regulation that affect the store operations
• Sales Operations Support: Provide maximum support to the sales team in stock management, sales generation and maintaining best in class relationships with energy officers and a team leader in the AHQ.
• Budgeting and Cost Tracking: Ensure all shop expenses are tracked and reported as directed.

Any other tasks that may be assigned to you from time to time

The ideal Sun King Store Executive:

• Has a minimum of a bachelor’s degree or equivalent from a recognized institution.
• Has at least 2 years’ experience in a similar role – preferably in a customer-facing and stock management role.
• Possess customer service skills and values the representation of the voice of the customer.
• Strong collaboration and problem-solving skills.
• Strong computer skills – MS Excel skills mandatory.
• Experience in the use of technology – smartphone and web-based applications.
• Is honest, trustworthy and possesses a high degree of personal integrity and professionalism.
• Demonstrates sound judgment, excellent analytical, interpersonal, communication, presentation and reporting skills.
• Is results-oriented with the ability to multitask and meet strict deadlines.
• Good communication and interpersonal skills.
  

We are looking for someone who is driven, passionate and excited about the opportunity to bring honest, affordable, energy to homes in Africa and Asia.  If this sounds like you, we would love to hear from you.

Greenlight Planet offers competitive compensation, a fun, supportive work environment, and opportunities for continued professional growth within a fast-growing global enterprise.

Greenlight Planet believes in equal opportunity for all people:  We do not discriminate based on race, color, religion, sex, marital status, sexual orientation, national origin, HIV/AIDS status, or disability.