Supply Chain Manager

At Coco, we’re dedicated to revolutionizing the last-mile delivery experience. We believe that the delivery service industry, as it stands, is under-serving merchants, and we are committed to creating a frictionless, reliable, consistent, and sustainable delivery experience for merchants and their customers in cities everywhere.

About the Role:
As the Supply Chain Manager at Coco, you will oversee our supply chain operations to ensure efficient, sustainable, and cost-effective processes. In this role, you will manage the end-to-end supply chain, including procurement, logistics, inventory management, and vendor relationships, all while aligning with Coco’s mission of perfecting last-mile delivery. You’ll be responsible for optimizing our supply chain systems, ensuring product availability, creating and keeping an MRP system up to date, making sure all parts & assemblies have part numbers in Arena, working with foreign vendors to ship and receive all parts and identifying opportunities for process improvements. Additionally, you’ll work closely with internal teams to align supply chain strategy with Coco’s broader operational and strategic goals.

About the Operations Team:
The Operations team at Coco plays a crucial role in delivering exceptional experiences to our merchants and their customers. This team is responsible for maintaining a robust, efficient, and resilient supply chain that supports Coco’s operational demands. Working closely with vendors, logistics partners, and internal stakeholders, the Operations team ensures that Coco’s robotic delivery solutions are equipped and ready to perform at the highest standard, from sourcing and logistics through to deployment.

Day in the Life:
As the Supply Chain Manager, you’ll be at the center of Coco’s supply chain operations. Your day will involve collaborating with suppliers to secure timely deliveries, monitoring inventory levels to prevent shortages, and working with internal teams to forecast demand. You’ll also spend time making sure all inventory is accounted for and in our system as well as analyzing data to identify bottlenecks and implementing strategies to optimize the supply chain process. By ensuring seamless coordination with vendors, logistics partners, and internal teams, you’ll play a pivotal role in supporting Coco’s mission of providing reliable and efficient last-mile delivery solutions.

Basic Qualifications:

• Bachelor’s degree or equivalent professional experience in supply chain management, logistics, business, or a related field

• 3+ years of experience in supply chain management, logistics, or a related field

• Proven expertise in data analysis with proficiency in business intelligence tools (e.g., Sigma, Quicksight, PowerBI, Tableau, or similar)

Preferred Qualifications:

• Experience using Arena

• Experience with MRP systems & MRP maintenance

• Demonstrated experience in managing omni-channel supply chain operations

• Skilled in automation and optimization of logistics and supply chain processes using AI-driven tools

• Experience working with Business Process Outsourcing (BPO) partners to enhance supply chain operations

• Advanced data analysis skills, with a strong command of SQL

• Proficient in Excel/Google Sheets with deep knowledge of supply chain modeling

• Excellent communication and vendor management skills

Coco is an Equal Opportunity Employer
We are committed to fostering an inclusive workplace and encourage applications from all qualified individuals, including minorities, women, individuals with disabilities, veterans, and those of diverse gender identities and sexual orientations.