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TSMG
TSMG

Sustaining Manufacturing & Logistics Specialist

Palo Alto, California, U.S.
Full-Time
On-site

TLDR

A dual-role position combining operational logistics with sustaining manufacturing engineering support for imagery collection equipment, overseeing inventory, movement, and timely engineering changes.

Role Overview:

This dual-role position combines operational logistics with sustaining manufacturing engineering support for imagery collection equipment. The role manages the product lifecycle through inventory coordination, equipment movement, and stock control, while also supporting manufacturing processes to ensure quality, yield, and timely implementation of engineering changes.

Role Responsibilities: Manufacturing Sustaining & Engineering Support

  • Manufacturing Sustaining & Engineering Support

    • BOM & ECR Management

  • Understand and define requirements for basic Bills of Materials (BOM) for assemblies and sub-assemblies
  • Submit Engineering Change Requests (ECR) and New Part Requests (NPR)

    • Production Transactions

  • Generate Assembly Complete (AC) and de-kit orders for assemblies and sub-assemblies at the Contract Manufacturer (CM)

    • Quality Support

  • Assist in monitoring manufacturing process yields and test fallout rates
  • Support engineers with basic Root Cause Analysis (RCA) for recurring production issues

    • Documentation

  • Collect and organize Return Material Authorization (RMA) data related to manufacturing failures
  • Maintain inventory overviews of failed and repaired units

    • Role Responsibilities: Inventory and Logistics Coordination

  • Manage all inbound and outbound shipments to and from the Contract Manufacturer, ensuring operational readiness and setup support
  • Process ticket requests and manage service ticket creation and tracking in collaboration with the logistics workflow team

    • Equipment Movement

  • Support imagery collection equipment movement requests (domestic and international) throughout the product lifecycle, ensuring compliance with country-specific regulations

    • Inventory Audits & Control

  • Assist with annual physical inventory counts in collaboration with the Contract Manufacturer
  • Review inventory data, identify discrepancies, and perform audits or reconciliations as needed
  • Support stock management, scheduled stock counts, and forecasting activities

    • Desired Skills & Experience

  • Bachelor’s degree preferred; High School diploma accepted with sufficient relevant experience
  • 2–5 years of combined experience in logistics/inventory management and manufacturing or sustaining engineering roles
  • At least 2 years of experience in Hardware Operations
  • Proficiency with ERP and MES (Manufacturing Execution Systems)
  • Experience in supply chain, logistics, vendor management, and warehouse operations
  • Familiarity with stock management, forecasting principles, and spreadsheet tools
  • Knowledge of manufacturing processes, quality control methodologies, and problem-solving techniques (e.g., RCA, FMEA)
  • Strong interpersonal and communication skills, with the ability to collaborate effectively across teams
    • TSMG
    TSMG

    TSMG partners with AI, robotics, and autonomous program developers by managing complex field data collection operations. We specialize in gathering crucial data where automation falls short, offering detailed insights through photography, videography, and meticulous feature counting for Fortune 500 companies across Europe and North America.

    Founded
    Founded 2018
    Employees
    51-200 employees
    Industry
    information technology and services
    Artificial Intelligence
    View company profile
    Logistics Specialist