Team Lead, Mid-Market Account Executive
TLDR
Drive complex B2B software deals with MEDDPICC, coach sellers on prospecting and pipeline development, and shape regional sales strategy.
We're growing and looking to bring on an experienced Team Lead,Mid-Market Account Executive to drive revenue, mentor a team of sellers, and spearhead new business development for Verint, with a focus on strategic SMB and enterprise sales. You will be at the forefront of our expansion efforts, not only closing high-value deals yourself but also elevating the performance of those around you. This is a great opportunity to sell the intrinsic value of our software solutions while helping shape how the team does the same.
What You'll Be Doing (Key Responsibilities):
- Lead by example, build and execute a strategic sales plan while coaching prospecting, pipeline development, and closing techniques
- Own the full sales cycle end-to-end: qualifying leads, nurturing prospects, and closing deals, while partnering closely with presales and cross-functional teams
- Serve as a senior point of contact for key decision-makers, articulating the transformative value of Verint's solutions and how they enhance customer experience
- Provide guidance and best practices to Mid Market AEs on sales methodology, deal strategy, and stakeholder engagement
- Develop and share market intelligence on prospects, competitors, and industry trends to inform both individual deals and broader team strategy
- Collaborate with marketing to capitalize on campaigns, product launches, and promotions, and help the team do the same effectively
- Drive regional sales planning, including pipeline development, forecasting, and territory management
- Meet or exceed personal quota while contributing to overall team attainment
- Act as a feedback loop between the field and leadership, surfacing insights that improve process, messaging, and go-to-market strategy
Requirements
- 4+ years of experience selling complex B2B software, with at least 1–2 years in a senior or informal leadership capacity
- Proven track record of consistent quota overachievement across multiple years
- Experience mentoring, coaching, or leading peers in a sales environment
- Strong command of sales tools including Outreach, Sales Navigator, and ZoomInfo
- Demonstrated success using a consultative approach with C-suite and VP-level stakeholders, particularly technical buyers
- Deep proficiency with MEDDPICC (or MEDDDPIC) to qualify and drive deals to close
- Excellent negotiation, communication, and presentation skills
- Highly collaborative, accountable, and driven to win - both individually and as part of a team
Benefits
You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:
- Global team recognized for their passion and innovation
- Innovative product culture and project exposure
- Training and development from industry-leading experts
- Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
- We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $90,000.
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.
Ready for Exponential Career Opportunities? Apply now
Benefits
Education Stipend
tuition reimbursement
Health Insurance
medical, dental, and vision insurance
Learning Budget
Training and development from industry-leading experts
comprehensive benefits
comprehensive benefits for various life circumstances and needs
Paid Time Off
paid holidays and parental leave
Remote-Friendly
Fully remote role
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!About Calabrio: Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. Awards & Accolades: Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 8 years in a row, #20 on the 2020 Fast 50 list, named one of BC’s Top Employers for 2021, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal. Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws and regulations in the locations where we operate. We celebrate the >40 nationalities of our team members that contribute to our success!