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Zoox
Zoox

Team Lead, Vehicle Operations (1st Shift)

Phoenix, Arizona, U.S.
Full-Time
On-site
$96,000 – $116,000 per year

TLDR

Coordinate vehicle operators, recurring safety testing, and process improvements using proprietary Vehicle Operations software.

Zoox has embarked on a highly ambitious journey to develop an autonomous mobility solution, built from the ground up. As our Vehicle Operations team develops and scales, so does the challenge of understanding operations data, ensuring effective communication between development and operations, and informing key decisions to scale the organization successfully.  

In this role as the Team Lead for Vehicle Operations, you will lead a team of Zoox Vehicle Operators who are field experts in tools, features, and functions related to Vehicle Operator workflows. You will coordinate and streamline processes to ensure your team meets short- and long-term targets while maintaining Zoox's high standards for all software and hardware tests. As a hands-on leader, you will work daily alongside your team, setting an example of discipline and safety to accomplish the mission. This role also involves close collaboration with other leaders within the Vehicle Operations organization and interaction with multiple cross-functional teams, including program management, strategy, vehicle engineering, and go-to-market teams.

Shift: 1st Shift // 7am - 4pm // Tuesday - Saturday

In this role, you will:

  • Support vehicle operators in day-to-day operations while upholding a safety-centric, inclusive, open-communication culture.
  • Complete all administrative tasks related to team management, including but not limited to timesheet approval, expense reports, schedule validation, and regular written and oral performance feedback with direct reports and contingent workforce personnel.
  • Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to ensure their team stays aligned with Zoox’s overall goals.
  • Become a subject matter expert on Zoox’s proprietary Vehicle Operations software, and motivate and mentor direct reports and contingent workforce personnel to execute and deliver to Zoox’s high standards.
  • Interact with contingent workforce personnel and management assigned to your team at Zoox to answer questions, provide information, and ensure they understand and execute their job assignments.
  • Conduct recurring testing, with a priority on safety, to ensure you stay up-to-date with the current state of Vehicle Operations.
  • Be metric- focused, collaborating with both product and program management teams to drive process and product improvements to mature both local and organization-wide operations

    • Qualifications

  • 7+ years of professional work experience in a cross-functional and product-based environment
  • 3+ years of supervisory experience
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Proven ability to problem-solve and improve operational efficiency with a proactive mindset and resourcefulness to achieve company goals
  • Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues
  • Excellent driving history 
  • Proactive mindset and resourcefulness
  • Ability to work on-site at your assigned location for all scheduled shifts

    • Bonus Qualifications

  • Bachelors degree
  • People management experience, with an understanding of performance management & reviews
  • 3+ years in the autonomous vehicle industry
  • 4+ years of operations experience
  • Working with cross-functional teams on go-to-market initiatives

    • Benefits

    Equity Compensation

    Amazon RSUs

    Health Insurance

    Other Benefit

    life insurance

    Paid Time Off

    paid time off (e.g. sick leave, vacation, bereavement)

    Stock Options

    Zoox Stock Appreciation Rights

    Zoox
    Zoox

    Zoox is building a fully autonomous vehicle fleet from the ground up, coupled with the ecosystem necessary to launch this technology into urban environments. By integrating robotics, machine learning, and innovative design, Zoox is paving the way for a new era of mobility-as-a-service.

    Founded
    Founded 2014
    Employees
    500+ employees
    Industry
    Automotive
    Total raised
    $990M raised
    View company profile
    Team Lead