Outreach

Technical Support Engineer

Seattle, U.S.

Full-Time

$60,000 – $95,000 per year

TLDR

Be the face and voice of the customer, resolving issues and guiding users to achieve their goals with expert product knowledge.

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Benefits

Flexible Work Hours

Flexible time off

Free Meals & Snacks

Snacks and beverages in the Office, along with fun events to celebrate

Health Insurance

Generous medical, dental, and vision coverage for full-time employees and their dependents

Diversity and inclusion programs

Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Paid Parental Leave

A parental leave program that includes options for a paid night nurse, and a gradual return to work

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Outreach

Outreach builds a comprehensive AI Revenue Workflow Platform designed to enhance sales engagement and orchestration for global organizations. It empowers sales leaders with connected account visibility and performance insights, driving better forecasting accuracy and modernizing the sales process.

Founded: Founded 2014
Employees: 500+ employees
Industry: Internet Software & Services
Total raised: $290M raised

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Technical Support Engineer