Valuation Associate
Role Type: Full time - 100% Remote
Base Compensation: $60,000 - $70,000 USD depending on experience
Location: We will consider all applicants located in the United States. Please note that applicants must be authorized to work within the United States.
Preferred Work Schedule: Saturday to Wednesday, although the exact schedule can be flexible for the right candidate.
Job Summary:
The Valuation Associate will be responsible for guiding and supporting Cars & Bids sellers through the vehicle submission and acceptance process. In particular, the Valuation Associate will assess whether submissions are a fit for Cars & Bids, and will use their vehicle valuation experience, as well as market comparisons, prior sale data, and seller-provided information to determine appropriate auction reserve prices. Duties will include reviewing seller submissions for desirability and community fit, communicating with sellers to gather all necessary information, researching vehicle value to determine an appropriate reserve, and generally supporting the submission and listing process. In this role, they will work closely with and support the Senior Auction Manager, Director of Operations, and the rest of the intake and auction team.
The Valuation Associate will:
- Evaluate vehicle submissions for desirability, quality, value, and fit.
- Determine any additional information required to evaluate the submission.
- Recommend appropriate vehicle reserves based on market comparisons, prior sale data, and information provided by sellers.
- Interact with sellers to highlight the benefits of Cars & Bids and the auction process.
- Guide sellers through the submission and auction process.
- Provide all Cars & Bids sellers with timely and exceptional customer support.
The ideal Valuation Associate will have:
- Extensive experience valuing vehicles and analyzing market pricing and sale data in a professional capacity.
- Comprehensive knowledge of, and passion for, recent speciality, interesting, and unusual cars and their values.
- A deep passion for, and knowledge of, cars from the 1980s to present.
- Experience in a dealership environment, with a focus on valuation and used car pricing.
- In-depth knowledge of vehicle sales and transactions, including title statuses, title transfer processes, and more.
- A customer-centric mindset and a focus on customer support.
- A professional customer-facing demeanor and the ability to quickly communicate with clarity, succinctness, and precision.
- Previous customer service training and experience, ideally at an automobile dealership or similar.
- Exceptional written communication skills.
- Working knowledge of the Google platform and tools, as well as basic spreadsheet tools.
- Excellent attention to detail.
- An interest in process development and improvement.
- A proven track record of cross-team collaboration.
- Enthusiasm for a “startup” environment within a small, fast-growing business.
Our Benefits:
Through Insperity, Cars & Bids offers a comprehensive benefits package that provides the following benefits:
- Multiple PPO and HMO Medical Plans to choose from
- Dental and Vision PPO Plan
- 401(k) Retirement Plan through Pentegra
- Unlimited PTO Plan and 10 Paid Annual Holidays
- Adoption Assistance Program
- Flexible Spending Accounts
- Employee Assistance Program
- Education Assistance Program
- Employer-paid Basic Life and Short/Long Term Disability Insurance
- Semi-Monthly WFH Stipend
- Meal credits through Grubhub
About Cars & Bids:
Cars & Bids is the best online auction marketplace to buy and sell modern enthusiast cars – that means pretty much anything that’s cool from the 1980s, 1990s, 2000s, 2010s, or 2020s. Founded by automotive journalist Doug DeMuro and tech entrepreneur Blake Machado, Cars & Bids has enjoyed rapid growth since its launch in June 2020 – hosting over 10,000 auctions, selling over $200 million worth of cars, and reaching well over a million visitors every month. For more information, we encourage you to visit our website at www.carsandbids.com!