Everbridge
Vice President, Travel Risk Management (TRM)
TLDR
Lead and scale Everbridge's global Travel Risk Management business, driving operational excellence and customer outcomes in a dynamic SaaS environment.
Everbridge is seeking a strategic, operationally focused Vice President, Travel Risk Management (TRM) to lead and scale our global TRM business. This commercial leadership role will be responsible for scaling our high-growth TRM business, with accountability for full P&L ownership across commercial growth, operational performance, customer outcomes, and cross-functional team leadership. This is a remote/home-based role to be based anywhere in the UK.
The VP, TRM will lead a globally distributed organisation spanning commercial, operational, and customer-facing functions, ensuring alignment between business strategy, product & service delivery, revenue growth, and operational execution. This leader will be responsible for driving scalable operational excellence, developing high-performing teams, expanding market presence, and delivering strong business performance across the TRM portfolio.
The ideal candidate brings a combination of deep Travel Risk Management industry expertise, operational leadership experience, commercial & sales acumen, and the ability to lead complex global teams in a fast-paced SaaS and services environment. They will also demonstrate an understanding of emerging technologies, including AI, and the ability to leverage innovation to drive operational scale, enhance customer outcomes, and create competitive advantage.
What you'll do:
what you'll bring:
Leadership & Team Management
- Lead and scale a high-performing global commercial organization spanning new business sales and account management, driving revenue growth, customer expansion, and retention across key regions
- Hire, develop, and lead high-performing teams
- Champion TRM across the sales organization, enabling teams to effectively articulate value and win new customer business
- Collaborate cross-functionally with Product and Marketing to shape market positioning and influence roadmap direction
- Provide data-driven insights and reporting to executive leadership
- Own full global TRM P&L accountability, including direct responsibility for revenue targets, margin expansion, cost structure, and overall business performance
- Establish and enforce rigorous operating cadence across the business, including forecasting, pipeline reviews, performance management, and KPI tracking
- Drive disciplined sales execution, including pipeline generation, deal progression, forecast accuracy, and consistent attainment of revenue targets
- Optimize operational processes, pricing strategies, and service delivery models to improve efficiency and profitability
- Define and execute the global go-to-market strategy for the TRM portfolio and services
- Identify and execute strategic growth opportunities, including expansion into new markets, partnerships, and service offerings
- Drive revenue growth through strategic customer acquisition, expansion, and retention initiatives across global markets
- Partner with Product and Marketing teams to strengthen competitive positioning and align offerings with market demand
Operational Leadership and P&L Responsibility
Commercial Strategy and Go-to-Market Leadership
- Proven senior leadership within Travel Risk Management (TRM) or adjacent industries, with direct accountability for business performance
- Demonstrated end-to-end P&L ownership, including direct responsibility for revenue targets, margin expansion, cost control, and sustained financial performance at scale
- Deep, applied expertise in TRM solutions across software and services, with a track record of commercializing offerings and driving measurable market adoption
- Experience building and leading a global commercial and TRM operations organization, including quota-carrying sales and account management teams, as well as operational delivery teams, with accountability for org design, talent development, and performance management
- Strong track record in enterprise sales execution, including pipeline development, deal closing, forecasting accuracy, consistent attainment of revenue targets, and go-to-market strategy
- Ability to translate strategy into execution, driving measurable outcomes through disciplined operating cadence and cross-functional alignment
- Experience managing business performance, forecasting, operational metrics, and financial targets.
- Executive presence with a bias toward action, capable of influencing stakeholders while maintaining accountability for delivering business results
- Excellent executive communication and stakeholder management skills
- Experience operating in complex, global environments, with the ability to scale processes, teams, and revenue across regions
- Bachelor’s degree required; MBA preferred
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About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Everbridge provides critical event management technology that enables enterprises and government organizations to effectively anticipate, mitigate, and respond to emergencies. By leveraging intelligent automation and extensive risk data, Everbridge helps organizations enhance their resilience, ensuring they can safeguard their people and operations while recovering swiftly from disruptions.
- Founded
- Founded 2002
- Employees
- 500+ employees
- Industry
- Internet Software & Services