Work in a place where your team values YOU! Senior Customer Success Manager - APPLY TODAY!
TLDR
Engage with customers to foster relationships, deliver demos, and drive product value while utilizing cutting-edge technologies like AI and machine learning in a dynamic team environment.
Want to work as a Customer Success Manager on a small but growing team?
At xSuite North America our valued Customer Success Managers promote our products and grow the customer relationship! CSM’s support our customers as they transition from sales prospects to our product’s active users. This position would be an ideal fit for someone with proven experience with building customer relationships, great communication skills, and the ability to represent a growing company!
- 3-5 years experience within a Financial (Accounts Payable), Technical, Business Administrative, or SAP FI/CO Analyst setting (Preferred)
- Team spirit and the ability to take responsibility for tasks (Required)
- Strong written and communication skills in English (Required)
- The ability to adapt quickly (Preferred)
- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills (Required)
- The ability to promote products and grow relationships (Preferred)
Responsibilities:
- Regularly check in with customers to develop an open communication line so that concerns can be promptly heard and addressed
- Present/Demo our solutions to customers
- Coordinate sales efforts for services and license revenues
- Prepare and submit sales contracts
- Drive product value
- Develop trusted advisor relationships with executive sponsors
- Prepare weekly and monthly reports
Schedule:
- Monday – Friday (Part time/Full time)
- 30-40 hours per week
- Remote/Hybrid/in-office
Additional Information:
- US work authorization required
- xSuite North America is unable to honor OPT-EAD, H1B, and TN
- 401(k)
- Medical, Dental, Vision, and Life insurance
- Paid time off
What makes this position so great?
- You get to work with brand new state of the art technology with artificial intelligence and machine learning
- We are a young and dynamic team
- This is a great chance to learn new skills and work with amazing customers
If you would like to learn more information about xSuite North America and our services, check out our website: https://www.xsuite.com
All of your information will be kept confidential according to EEO guidelines.
xSuite Solutions builds SAP-integrated software that digitizes the procure-to-pay process, helping companies enhance efficiency and data accuracy while minimizing risk. Targeting businesses of all sizes, we not only offer robust software solutions but also manage the development and integration, creating a cohesive approach tailored to our clients' needs. With our extensive experience in the market and a proven track record of installations worldwide, we position ourselves as strategic partners in our clients' digital transformation journeys.