Workshop Manager - Rutland Cycling, Rutland Water, Whitwell, UK

Location: Rutland Water - Whitwell Store

• Job Title: Workshop Manager
• Function: Delivering Workshop excellence
• Line Manager: Store Manager
• Management Responsibility: Workshop 

We are looking for a Workshop Manager to join our Whitwell store, based in the beautiful surroundings of Rutland Water. Our store is bursting with premium bikes, clothing and accessories.

The Role:

As a Workshop Manager you will manage the well-equipped workshop and repair and maintain work on a full range of bikes from entry level to high end specifications. Leading a team of qualified technicians, you will grow our workshop business by providing industry-leading quality and service.

What you'll do:

• Day-to-day management of the workshop, efficiently scheduling the workload that comes from all aspects of our hire, service and sales business
• Responsibility for the sales performance of parts related to the workshop
• Contribute to the Company workshop strategy, both providing useful feedback and enthusiastically promoting initiatives
• Assist with ad hoc events as part of the store, or the wider Rutland and Specialized team

Who we are looking for:

• Ideally you will be Cytech trained but not essential as experience is just as important
• Excellent leadership skills to be able to proactively manage a busy workshop team both collectively and individually to meet customer expectations
• Ability to schedule jobs and prioritise them to meet customer’s needs

Working for Rutland Cycling

Rutland Cycling is a subsidiary of Specialized UK and one of the UK's leading cycle retailers. We're much more than your average bike shop, and our people play a key role in making our company stand out from the crowd by delivering excellent service to our customers. As part of Specialized, we’re at the forefront of innovation when it comes to solving the needs of riders. You’ll get to work on some of the most exciting product in cycling, often before it’s even officially released. We aim to deliver the highest of standards in all aspects of what we do, and you’ll be a key part of delivering this to riders.

Our aim is to attract likeminded people who share our passion for cycling and can contribute to improving the service we offer to our riders. We are also keen to encourage individuality by providing scope for you to demonstrate your unique skills, experiences and background. We will do this by facilitating rewarding careers and a supportive working environment where you will be encouraged to fulfil your full potential.