Arabic Videogames Customer Service Representative (WRITTEN SUPPORT )
TLDR
Provide multilingual written support (English, Spanish, Arabic) to players via chats, emails, and tickets.
Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.
POSITION SUMMARY:
Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).
Requirements
- Strong written and verbal communication skills in English, Spanish and Arabic.
- Ability to multi-task.
- Ability to easily adapt in a constant evolution environment
- Excellent customer service skills
- Ability to actively listen to instructions and execute tasks communicated.
- Full-time availability
- High School Diploma preferred but not required.
- Living in Mexico City or Estado de Mexico.
- Availability to work at the office in Col. Del Valle
Benefits
- Salary: $18,000.00 gross (before taxes)
- Law Benefits.
- 2 days off.
- Career path.
After 3 months:
Medical expenses insurance.
Saving funds.
Grocery tickets ($1,200)
Here you can watch some videos from our official FB account regarding this position:
https://www.facebook.com/watch/?v=612148667236746&...
https://www.facebook.com/watch/?v=570454408169826&...
https://www.facebook.com/watch/?v=1108036716785896...
PRIVACY POLICY:
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Benefits
Health Insurance
Medical expenses insurance.
Grocery tickets
Grocery tickets ($1,200)
Paid Time Off
2 days off.
Keywords Studios specializes in localization and translation services for the gaming industry, helping developers and publishers enhance player experiences across global markets. By offering a comprehensive suite of services tailored to the unique needs of game creators, Keywords Studios stands out as a key partner in the digital media landscape.
- Founded
- Founded 1998
- Employees
- 500+ employees
- Industry
- Media
- Total raised
- $88M raised