ShopBack

Associate Director, Business Development (Enterprise Accounts)

Hong Kong

Full-Time

On-site

TLDR

Build enterprise partnerships for a new payments initiative, shaping solutions with Product and Integration teams.

Our Journey

The ShopBack Group is Asia-Pacific's leading shopping and rewards platform, trusted by over 20 million active members across 13 markets, including Germany and the United States. Driven by the vision to make every day more rewarding, ShopBack saves members money and time with more ways to earn and more to do with what they earn, and empowers merchants and brand partners to effectively engage its members. Founded in Singapore in 2014, ShopBack now powers over US$5.5 billion in annual sales and half a million transactions a day for more than 20,000 online and in-store partners.

This is a role with our latest product, ShopBack Pay, a new initiative that helps customer earns Cashback in the offline/online world.

Your Adventure Ahead

Lead enterprise growth strategy: Identify, engage, and close high-value enterprise partnerships, driving significant revenue impact for ShopBack

Own complex, high-stakes deals: Navigate complex, multi-stakeholder sales cycles and structure strategic partnerships with senior decision-makers

Drive portfolio performance: Acquire, manage, and grow a portfolio of enterprise merchants, ensuring strong and consistent revenue growth quarter over quarter

Build key merchant relationships: Establish yourself as a trusted advisor to key stakeholders, leading business reviews and unlocking new opportunities for expansion

Champion merchant success at scale: Develop a deep understanding of merchant needs and translate them into actionable strategies that maximize long-term value

Shape product and solutions: Partner closely with Product and Integration teams to shape offerings, close feature gaps, and deliver solutions that meet evolving enterprise demands

Drive cross-functional initiatives: Work with Marketing and other internal stakeholders to design and execute growth strategies that benefit both merchants and ShopBack

Essentials to Succeed

Minimum 5 years of experience in Business Development or Account Management, ideally within tech, payments, or platform businesses

Strong track record of closing and scaling enterprise partnerships, with experience handling complex, high-value deals

Excellent commercial judgment and negotiation skills, with confidence engaging senior stakeholders

Strategic thinker with the ability to balance big-picture growth opportunities and hands-on execution

Passion for managing a diverse portfolio of enterprise accounts and gaining exposure across the payments ecosystem

A resilient problem-solver who thrives in ambiguity and is not deterred by setbacks

Strong interpersonal and communication skills, with the ability to influence across internal and external stakeholders

Solid analytical skills, with the ability to derive insights and drive data-informed decisions

A self-starter with a strong sense of ownership and a “can’t-is-not-an-option” mindset

Ability to operate effectively in a fast-paced, high-growth environment while managing multiple priorities with precision

Highly motivated to contribute to building and scaling a successful business in a startup environment

Passionate about making a meaningful commercial impact across the region

AI Competency: Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

ShopBacker Traits

Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid, open, and collaborative culture where feedback is valued.

ShopBack

ShopBack operates a leading cashback platform that transforms the relationship between brands and consumers. Serving over 50 million users in 13 markets, it partners with more than 20,000 merchants to provide a seamless shopping experience through cashback, discounts, and PayLater services.

Founded: Founded 2014
Employees: 500+ employees
Industry: IT Services

E-commerce SaaS

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Business Development