Contracts & Inventory Administrator - 6 Month FTC
TLDR
Load contracts, special offers and stop sales accurately while resolving booking queries and negotiating with suppliers to accept rejected bookings.
Why loveholidays?
At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
We’re using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams.
The impact you’ll have:
Reporting to the Contracts and Inventory Manager Contracts and Inventory Administrator will provide administrative support to our contractors, direct hotels and transfer suppliers.
Your day-to-day:
Ensure Contracts, Special Offers and Stop Sales are loaded correctly, and any discrepancies corrected as a matter of urgency.
Provide support on cost queries, inventory, and availability queries.
Ensure, that pricing queries on all bookings and all relative requirements are applied with minimal delay
Ensure all rejected bookings will get accepted with minimal financial impact through negotiation with suppliers.
Brief the business on additional content requirements, and or quality control issues with content that have business consequences.
Report on errors and look at route causes to escalate issues and ensure mistakes are not repeated
Your skillset:
Excellent verbal and written communication skills
Experience of organisation and prioritising tasks in the workplace
Confident at making fast relevant decisions
Numerate and highly accurate
Desirable (optional):
Knowledge and understanding of the travel sector
Knowledge of iVector system
Perks of joining us:
Company pension contributions at 5%.
Individualised training budget for you to learn on the job and level yourself up.
Discounted holidays for you, your family and friends.
25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
Ability to buy and sell annual leave.
Cycle to work scheme, season ticket loan and eye care vouchers.
At loveholidays, we focus on developing an inclusive culture and environment that encourages personal growth and collective success. Each individual offers unique perspectives and ideas that increase the diversity and effectiveness of our teams. And we value the insight and potential you could bring on our continued journey.
The interview journey:
Intro to loveholidays with a member of the Talent Team — 20 mins
Final Stage with the Contracts & Inventory Manager — 60 mins
Benefits
Learning Budget
Individualised training budget for you to learn on the job and level yourself up.
Cycle to work scheme, season ticket loan, and eye care vouchers.
Ability to buy and sell annual leave.
Remote-Friendly
Fully remote role
Loveholidays is a travel platform dedicated to providing customers with a broad spectrum of holiday options, making it easy for anyone to plan their perfect getaway. Our innovative technology and customer-focused approach set us apart in the online travel agency space, enabling us to deliver exceptional value and personalized service.