Corporate Travel Business Development / Account Manager
TLDR
Manage TMC, OBT, and corporate client relationships while leading API integration projects, customer onboarding, business reviews, and contract negotiations.
About us
Travelfusion is a leading global travel content aggregator, dedicated to managing and organising online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation ensures unparalleled reliability and service quality for both suppliers and customers worldwide.
The Role
This is a full-time position for an experienced Corporate Travel Business Development / Account Manager based in London reporting to the Head of Corporate Sales and Accounts.
What you'll be doing
- Stakeholder and Relationship Management: Manage and nurture relationships with TMCs, OBTs, and corporate clients while collaborating with internal and external stakeholders to achieve business objectives and project success.
- Client Support and Service: Serve as the primary point of contact for existing clients, providing proactive problem resolution and ensuring consistent service excellence.
- Customer Onboarding: End to end management of onboarding for new and existing corporate customers to key products offered by travelfusion.
- Revenue Growth: Identify opportunities to increase booking volume revenue.
- Business Reviews: Conduct regular presentations and Business Reviews with customers.
- Project Management: Project management of the development of customised solutions, working closely with internal and external stakeholders to achieve success.
- Brand Visibility: Participate in industry events and conferences to strengthen travelfusion brand visibility.
- Reporting and Analysis: Prepare and analyse reports for customer feedback as well as identify opportunities for growth.
- Contract Management: Management of contract renewal and negotiation with key corporate clients.
About you
- Industry Experience and knowledge:
5+ years of experience in the Flights Business Unit of a TMC, OBT, or in Airline Sales. Ideally you possess a strong grasp of airline distribution (LCC, FSC, NDC) and the complexities of the corporate travel ecosystem. - Soft Skills: Excellent communication and interpersonal skills.
- Technical Problem Solving: Proven experience of dealing with complex technical requirements (API integrations) and problem solving.
- Payment Expertise: Understanding of the payment options/challenges for corporate travel bookings.
- Industry Knowledge: Understanding of the complexities of the corporate travel industry and how tech providers, TMCs and OBTs are linked.
- Hybrid model: This is a hybrid role based in London. The team days are Tuesday, Wednesday and Thursday.
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Benefits
Flexible Work Hours
This is a hybrid role based in London. The team days are Tuesday, Wednesday and Thursday.
Travelfusion is a global flight content aggregator that connects online travel agencies and corporate booking tools with hundreds of airlines via its advanced API technology. Specializing in both low-cost and full-service airline connectivity, we empower our partners to enhance efficiency and revenue while offering comprehensive travel solutions, including hotels and payment services.