Fleet Administrator

**Key Responsibilities**

The Fleet Administrator will be responsible for the following core duties:

• Maintain and update Motor Industry Digest (MID) records with accuracy and timeliness
• Administer Road Fund Licence (RFL) updates in compliance with regulatory requirements
• Manage Pro-hire system records, ensuring all associated fields are completed comprehensively
• Process vehicle de-fleeting procedures, ensuring accurate system records
• Co-ordinate vehicle transfers to branch locations upon receipt of NVCS notifications
• Process Penalty Charge Notices (PCNs) and invoices onto designated systems, with subsequent upload to our customer portal
• Resolve customer enquiries pertaining to tracking systems and PCN matters with professionalism and accuracy
• Manage interactions with tracking systems and support the development of Original Equipment Manufacturer (OEM) systems and associated data
• Review, process, and manage DVLA data and V5 documentation in accordance with regulatory standards
• Administer monthly fleet RFL reconciliation and management
• Oversee spare key management and conduct annual audits to ensure compliance
• Provide technical support to customers and branch locations regarding vehicle-related queries, including impounded vehicle matters
• Process and manage information related to vehicle compliance checks and regulatory requirements
• Review and maintain records pertaining to bridge, crossing, and congestion charging accounts
• Conduct comprehensive reconciliation of fleet records against system data
• Process customer requests for tracking data in accordance with data protection protocols
• Monitor tracker alerts and respond to identified anomalies
• Resolve telematics queries and integration errors with technical competency
• Support the Service Delivery team with administrative and operational requirements
• Review and approve invoices for telematics charges from external suppliers

**Job Qualifications**

• Minimum GCSE level education or equivalent professional qualification
• Proficiency in Microsoft Excel, including advanced data processing functions, lookup formulas, and intermediate-level spreadsheet management
• Solid computer literacy and competency across standard business software applications

Full training will be given on all of our internal systems, but all candidates will require strong computer literacy and proficiency particularly in Excel as a baseline for success

What do we expect of you?

• Desire to deliver excellent service
• Self-starting and able to be self-motivated and disciplined
• Ability to work in a fast-paced environment / excellent time management
• Ability to capture data, recording and reporting in a timely and accurate manner
• Excellent communication skills

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers. 
• A fast-growing organisation that defines itself as being agile and innovativ
• A drive for continuous improvement, which you will be empowered to get behind from day one. 
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
• Training and development in post
• The opportunity to progress and develop your career with us if successful

Salary £26,000 per annum

Annual Leave, 25 days per annum plus all mandatory bank holidays

Full time, permanent role, 37.5 hours per week

#LI-SC1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.