Global Head of L&D - Retail

OVERVIEW:

At Gymshark, our mission is to Unite the Conditioning Community. We do this by bringing together the Gymshark family – whether it be through a love of conditioning, wearing our product, following our Athletes or viewing content across our various social platforms. 

In October 2022, the 10th year of our existence, we opened our very first Retail Store - a Flagship on London’s prestigious Regent St.  A permanent space in which our community can meet, shop, and work out.  Our store is an experience totally unique to Gymshark, and not your typical retail environment. It’s all about experience first, and retail second.  A creative and flexible space, where everyone can feel at home, meet friends, make new ones, or just hang out.  A place where URL meets IRL. 

The Global Head of L&D - Retail exists to lead IRL training; ensuring we show up consistently in our teams & community experience across the globe & to be our cultural “north star”.They are responsible for creating the training programme from onboarding through to development with end-to-end accountability for the delivery and subsequent updates / refreshes in line with our culture & values. They’re also responsible for being a retail “consultant” to the business and supporting Gymshark to deliver the highest value for every initiative to support our global roll out of retail stores. 

WHAT YOU'LL BE DOING:

• Designing, creating, delivering & evaluating the success of Gymsharks IRL training & career development programme & supporting materials for our IRL team
• The overall integrity & stability of the IRL training & career development programme
• The IRL training & career development platform and associated system or technology requirements
• Championing DEI and ensuring content is accessible & appropriate for all
• Leading a training team and training leads in stores across varied territories
• Seeking & utilising data & feedback to monitor effectiveness & measures outcomes [impact, ROI] of our training & career development programmes & workshops to continuously improve and ensure the needs to our teams and business are met
• Managing the IRL training budget
• Facilitating engaging, inspiring & fun workshops both IRL & online
• Supporting & delivering “on the ground” training for our new store openings
• Being a coach and mentor to the IRL team
• Playing an active role in consulting around IRL programmes and workstreams; sharing knowledge & best practise to reduce inefficiency, & eliminating points of frustration
• Proactively network outside gymshark & continually scan the landscape for best practises & innovation
• Keeping self & the IRL team up to date on new legislation & new ways of working
• Encouraging a culture of belonging that everyone wants to be part of

WHAT YOU'LL NEED:

• Experience as a retail trainer within a fast paced, high volume & agile environment
• Experience with new store openings across multiple territories
• Experience in high culture environments
• People first mindset
• Experience in building retail training & career development programmes
• Understanding of a variety of learning techniques
• Experienced Coach & Mentor
• Effective facilitator, storyteller and highly effective communicator both in writing & speech
• Experience with LMS and building online resource portals
• Interacting & influencing on multiple levels across different geographical territories
• Comfortable with giving and receiving constructive feedback & willing to challenge and be challenged
• Experience of setting and driving the retail L&D strategy across different geographical location 
• Experience of setting and managing the retail L&D budget
• Ability to travel & work across timezones where required

WHO YOU ARE:

• You Lead by example with a diverse, accessible and inclusive approach
• You adjust your approach to assist and elevate others
• You inspire trust, and trust those around you
• Always questioning the norm, strive for innovation, originality, and improvement
• Win and lose together mentality 

This is a hybrid role and would require the successful candidate to attend at least 3 days a week in our LDN office.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email retailtalent@gymshark.com. 

OUR VALUES ARE INVALUABLE

Sharing the same values makes us who we are – visionaries. You will be the type of person that always looks to be accessible, inclusive, and humble (Be Human). You are conscious of the world we live in, caring for those around us and are proactive to create positive change (Give a Shit). You are honest, trustworthy, and genuine (Do the Right Thing). You are ambitious, agile and have a disruptive approach (Find the Gymshark Way). You understand that to go further, we go together (Put Family First). 

THE PERKS.

At Gymshark we believe in the importance of investing in our employees through their physical, mental, and financial health along with being able to provide some fun and inclusive perks along the way.

🏖 25 days holidays + your birthday and all the Bank Holidays which can be substituted and taken whenever you want.

💰 Employer pension contributions up to 7%

🏋️‍♀️ Contribution to a gym membership 

🦈 50% Gymshark Discount

🥇 Financial, Physical and Mental Wellbeing Support

🤒 Paid time off when you’re physically and mentally unwell

🧸 Very Generous Family Leave package – we support you extending your family

🎁 Gymshark Gift Card for each year of service

🩺 Choice of Private Medical Insurance or Healthcare Cash Plan, paid for by us!

🤩 Life Assurance at four times your basic salary

💰 Bonus potential