Head of Pricing

Head of Pricing

Permanent

Location: Remote + some travel to Civica and customer sites

Skills: B2B Pricing, analytics, senior stakeholder management, customer facing, deal desk management

About Civica:

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local government to central government, to education, to health & care, over 5000 public bodies across the globe use our software to provide critical services to over 100 million citizens. Our vision is to be a Global GovTech Champion. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that vision. 

As a company, we’re passionate about what we do and the citizens we serve. If you would like to champion the use of technology to drive public services around the world, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference for people. Civica has set up a new Chief Revenue Officer (CRO) function to drive a Go-To-Market transformation and build a best-in-class commercial organisation to deliver accelerated growth as we build the Global GovTech champion.

Requirements

We are hiring Group Head of Pricing to take our pricing and packaging approach to the next level and drive significant upside

Your role will involve partnering with a mix of the Executive leader(s) of our verticals, their Sales leaders and sales teams and help improve their understanding of what drives pricing and change their habits and mindset around pricing generally.  In addition, you will be working in close collaboration with members of Product Marketing, Sales Enablement, M&A, Finance, Marketing, and Business improvement teams to deliver outcomes.  

This is a role that requires strategic thinking, commercial acumen, problem solving skills, analytical skills, stakeholder management experience, transformational change management skills and an ability to operate in a fast-paced environment. If you are passionate about pricing, packaging, offer management and value positioning and have a proven track record in Pricing Excellence, we encourage you to apply. 

Your role will involve all aspects of pricing & packaging so as to create, refine and deliver best in class pricing & packaging strategy including

o    Pricing setting

o    Price optimisation including impact of competitive position

o    New product launch price (mostly module upsell)

o    Packaging and proposition design & pricing

o    Pricing strategies for cross-sell within and across our verticals, in particular where the contracting approach, pricing basis and pricing metrics may vary between products being sold in the same markets

o    M&A integration and pricing synergy capture

o    Defining & delivering the scope and nature of deal desk capabilities for our larger opportunities

o    Our pricing tooling was developed 4 years ago with input from external advisers and is excel based, we expect to migrate to CPQ tooling and one of your roles will be to research & input to options as well as lead the work on the subsequent implementation

o    Design & deliver pricing training and enablement

Governance, target setting and monitoring, expansion of pricing analysis

Essential competencies:

·         Experience in Pricing strategy (both price setting and price getting) together with proposition & packaging strategy expertise, ideally in a software context 

·         Exceptional strategic thinking skills and problem-solving ability 

·         Experience of partnering with and influencing Executive Leadership to drive business acceleration 

·         Strong analytical ability, interest in drawing insights from data. Enjoys analysis and a data-led approach to pricing 

·         Strategy or Management consulting experience from a top tier strategy consulting firm is a plus (in particular to drive the change management agenda)

·         Experience of working with Private Equity backed businesses is a further plus

·         Connector of dots and a collaborator who can work across all teams and functions 

·         Strong written and oral communication skills 

·         Self-starter with a hands-on, can-do attitude 

·         Driven, enthusiastic professional who can work in a fast-paced environment 

Benefits

Life at Civica

Civica is the UK’s leading public sector software provider, with more than 22 years of sustained growth.

We’re developing and delivering the technologies that are transforming our vital public services, across Local Government, Government, Healthcare and beyond.

• Blended working: less commuting, more time with your friends and family.

• ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.

• Financial Times - Diversity Leader 2022: We’re committed to maintaining an inclusive and supportive culture.

• Top rated employer – Glassdoor: Our average length of service is 9 years.

• Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

Building and maintaining an inclusive and supportive culture

Studies have shown that certain underrepresented groups of people are less likely to apply for a job that they don’t 100% match. At Civica, we’re committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel.

So, if you like the sound of this opportunity but you don’t meet all of the requirements then please apply. You could be the perfect candidate for this or other opportunities within Civica.

Mental Health Champions are here for you!

We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day to day life. We are available for support when you need it most and actively encourage our people to reach out to us.

Affinity Groups

Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community and include: Early careers, accessibility, parents and guardians, wellness, LGBTQIA+, race and ethnicity and many more.

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2022.

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status